Client Services Coordinator (Minneapolis, MN) (#4088)

Dorsey & Whitney LLP is a prestigious global law firm known for its comprehensive legal services and strong commitment to client satisfaction. With over 650 lawyers operating across 22 offices in the United States, Canada, Europe, and Asia, Dorsey & Whitney provides expert legal counsel across a wide array of industries including banking and financial institutions, development and infrastructure, energy and natural resources, food, beverage and agribusiness, healthcare and life sciences, and technology. The firm prides itself on fostering a collaborative and dynamic work environment that values professional growth and inclusivity.

The Minneapolis office is currently seeking a Client Services Coordinator, a vital role that serves as the first point of contact for clients, visitors, and other stakeholders at the firm. This position offers a unique opportunity to work in a fast-paced, professional setting where excellent customer service and communication skills are essential. The Client Services Coordinator is entrusted with managing the main reception and client services area, ensuring that every interaction reflects the firm’s high standards of professionalism and courtesy. Working hours for this role are Monday through Friday, from 7:30 a.m. to 4:15 p.m.

In this role, the coordinator is responsible for welcoming clients and visitors warmly, answering and directing phone calls efficiently, and providing concierge services to both clients and firm members. Additional responsibilities include coordinating conference room reservations, managing communications for visiting attorneys, facilitating parking validations, and maintaining confidentiality and a professional work environment. This role requires keen attention to detail, strong organizational skills, and the ability to multitask effectively while maintaining the highest level of discretion and client confidentiality.

Dorsey & Whitney is committed to creating a welcoming workplace culture recognized through various external accolades such as Mansfield Certification Plus, Best Law Firms for Women, and a perfect Corporate Equality Index rating. The firm offers a rich benefits package that includes comprehensive medical, dental and vision insurance, a 401(k) retirement savings plan with firm contribution, paid time off, parental leave, and many wellbeing and support programs designed to enhance work-life balance.

The pay range for this role in Minnesota is $22.27 to $28.82 per hour, based on experience, skills, and qualifications. This is an excellent opportunity for individuals looking to build a career in a supportive and high-caliber professional services environment. As an Equal Employment Opportunity employer, Dorsey & Whitney LLP welcomes applicants from diverse backgrounds and is committed to providing reasonable accommodations during the hiring process as necessary. The firm accepts applications through its website and encourages candidates who excel in customer service and administrative support to apply.