You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical
Dental
Vision care
401(k)
Health club discounts
Job Description
Our client is a reputable law firm located in Washington, D.C., known for its commitment to excellence and professionalism. The firm prides itself on creating a welcoming and efficient environment for both clients and employees by providing exceptional administrative and event coordination services. As a highly regarded legal establishment, this firm emphasizes operational excellence, client satisfaction, and a collaborative workplace culture. Within this prestigious environment, the firm supports a broad range of legal services while maintaining high standards in hospitality and client care.
The Client Services & Events Coordinator role is a vital position within the firm, responsible f... Show More
The Client Services & Events Coordinator role is a vital position within the firm, responsible f... Show More
Job Requirements
- High school diploma or equivalent
- Preferably 2+ years of reception, hospitality or event planning experience in a corporate environment
- Excellent oral and written communication skills
- Strong organizational and project management skills
- Proficiency in event management and booking software
- Knowledge of Microsoft Office
- Ability to work independently and under pressure
- Professional demeanor and client service orientation
- Availability to work overtime
- Ability to maintain confidentiality
- Flexibility and creativity
- Punctuality and dependability
Job Qualifications
- High school diploma or equivalent required
- College degree highly preferred
- Hospitality certification is a plus but not required
- Preferably 2+ years of reception, hospitality or event planning experience in a corporate environment
- Excellent oral and written communication skills (including reading, writing, clear speaking voice and good listening skills)
- Strong organizational, project and time management skills
- Proficiency in Rendezvous or comparable booking software and Cvent event management software
- Proficiency in myKastle or comparable visitor management solution
- Knowledge of Microsoft Office
- Ability to interface and communicate effectively with lawyers, staff and employees of all levels to implement successful events
- Excellent organizational and administrative skills with the ability to prioritize and carry out multiple tasks simultaneously
- Ability to maintain a consistently pleasant and professional approach, with a willingness to take ownership and responsibility
- Works well under pressure and carries out responsibilities with little supervision
- Punctual, dependable and dedicated to achieving operational excellence
- Discreet, ethical and committed to maintaining a high degree of confidentiality
- Creativity, flexibility, and ability to work cross-functionally
- Ability to work independently, meet multiple deadlines and respond well to change
- Must maintain a professional demeanor
- Must be articulate and client service oriented
- Customer service mindset with a deep understanding of providing above and beyond service to ensure a memorable experience for all visitors
- Availability to work overtime, as needed.
Job Duties
- Greets and announces arriving clients and escorts them to their destination within the Firm
- Answers and routes incoming calls using the Firm’s telephone system, dispatching calls appropriately and taking messages in accordance with Firm standards
- Reserves conference rooms and coordinates all related services, including food and beverage, audiovisual support, facilities, signage, materials, security, floorplans, and secretarial support
- Arranges domestic and ground transportation reservations for Partners, employees and clients with various car companies and their affiliates
- Maintains familiarity with departmental communications regarding emergency procedures, call-handling instructions, and Partner preferences
- Builds and maintains effective working relationships with internal service departments, including Facilities, IT, Legal Personnel, Human Resources, and Secretarial Services
- Efficiently handles numerous phone calls and emails with new booking requests and changes
- Communicates directly with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner
- Provides onsite event support, including preparing name tags and materials, copying and printing, managing coat check, setting out signage and materials, and greeting and directing attendees
- Plans and executes offsite events, including site selection, contract negotiation, menu selection, design of invitation, RSVPs, list management, onsite staffing, transportation and follow-up
- Ensures all event communications, templates and correspondence adhere to Firm style, tone and professional standards
- Assists the New York Events team with project management of larger events, including RSVPs, list management, seating plans, preparation of name badges and support materials, audio visual, onsite staffing, transportation and follow-up and occasional in-person support
- Provides ongoing support, including drafting of event communications, organizing data, files, and materials, compiling information, preparing routine and ad-hoc reports and responding to requests for assistance
- Assists with event management software (Cvent) projects and updates. Runs reports as needed, assists with design and implementation of new Cvent templates
- Researches site venues and vendors, makes in-person connections, maintains venue/vendor files and contact details
- Maintains the attendance records for the Events department reporting purposes
- Uses project management skills and tools, such as: timelines, budget worksheets, agendas and event schedules
- Assists the Senior Manager of Hospitality Services & Office Operations – DC with travel related projects including travel approvals, electronic travel authorization (ETA) communications and confirmations as well as new hire travel communications
- Supports the Travel department with the implementation of Virtual Pay and Concur booking software/app and develop a proficiency in these systems
- Develops a working knowledge of basic duplicating support and assists as needed
- Attends required meetings, trainings and refresher sessions
- Reacts promptly and professionally to any and all requests and inquiries from Firm clients and sees them through to completion
- Performs other duties, as assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: