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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
401k
Job Description
SPS is an award-winning employer of choice that offers comprehensive outsourcing solutions leveraging Intelligent Automation, including Artificial Intelligence and Robotic Process Automation, operating in over 22 countries worldwide. With a strong presence in North America, SPS specializes in a wide range of office services such as Mailroom Management, both physical and digital, Reception, Lobby Concierge, and Conference Room Management. The company also delivers Document Processing Services utilizing cutting-edge technologies. SPS caters to prestigious clients across diverse sectors such as banking, insurance, legal services, higher education, advertising, and other professional services, including many Fortune 500 companies. Renowned for its commitment to... Show More
Job Requirements
- Strong communication and customer service skills
- Proficient in Microsoft Office
- Organized, adaptable, and able to multitask
- Problem-solver with the ability to work independently
- Professional demeanor
- Ability to lift up to 60 lbs
- Comfortable with standing, walking, and basic physical tasks
- Able to operate office equipment
- Able to work assigned hours
Job Qualifications
- High school diploma or equivalent
- 1-2 years of relevant experience preferred
- Basic knowledge of computer-based systems
- Able to work assigned hours
Job Duties
- Deliver exceptional customer service across all communication channels
- Provide reception/front desk support and handle sensitive requests with discretion
- Build positive relationships with clients and internal teams
- Manage inbound/outbound mail and packages including sorting, tracking, and distribution
- Support shipping and receiving as main contact for inquiries
- Set up and maintain pantry, kitchen, and meeting areas including light cleaning
- Ensure common areas are organized, stocked, and presentable
- Assist with office moves and general workplace upkeep
- Maintain office equipment and coordinate service requests as needed
- Support print and copy services and monitor equipment functionality
- Take initiative during downtime and support ad hoc tasks
- Maintain professionalism and assist in training backup staff
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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