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Client Service Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $18.75
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Work Schedule

Standard Hours
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Benefits

Progressive opportunities
professional growth
Community involvement
Diverse Culture
Innovative workplace
teamwork environment
Work-life balance

Job Description

Mariner Wealth Advisors is a reputable wealth management firm dedicated to providing comprehensive financial services and personalized wealth solutions to its clients. Known for its client-centric approach, the firm strives to deliver exceptional financial guidance and a supportive environment for both clients and employees. Mariner Wealth Advisors places a strong emphasis on nurturing professional growth, fostering teamwork, and promoting a culture of diversity and inclusion. The company supports a balanced work-life culture while encouraging associates to grow progressively in their careers and contribute positively to their communities.

The Client Service Associate plays a pivotal role within the Mariner Wealth A... Show More

Job Requirements

  • high school diploma required
  • financial services experience or applicable internship experience
  • ability to manage multiple tasks with strong attention to detail
  • proficiency in MS Office Suite and CRM software
  • strong communication skills both verbal and written
  • ability to work effectively within a team
  • positive attitude toward client service and relations

Job Qualifications

  • high school diploma required
  • bachelor's degree preferred
  • financial services experience or applicable internship experience
  • wealth management experience a plus
  • strong PC proficiency with MS Office Suite
  • experience with CRM (Salesforce, Redtail, etc.)
  • experience with eMoney a plus
  • positive attitude toward client relations
  • demonstrated ability to manage multiple tasks and maintain attention to detail
  • strong verbal and written communication skills
  • highly organized with strong analytical skills
  • able to work in a team environment

Job Duties

  • build and maintain client relationships aimed at client retention
  • manage new client implementation process
  • coordinate and direct client activities with other team members
  • maintain client paper files and electronic data files in a timely manner
  • compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees and collection consulting fees
  • responsible for the day-to-day administrative duties of the office including coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting receptionist as needed
  • understand the client's overall business needs and help identify value-added services that Mariner Wealth Advisors can provide
  • review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results
  • attend and participate in learning opportunities through client service associate meetings and internal resources
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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