
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
team environment
Work-life balance
Job Description
Mariner Wealth Advisors is a well-established and respected financial services firm dedicated to providing comprehensive wealth management solutions to a diverse clientele. Known for its client-centric approach, Mariner Wealth Advisors prides itself on delivering personalized financial strategies, exceptional client service, and expert guidance to help clients achieve their long-term financial goals. The firm fosters a culture of professionalism, integrity, and collaboration, which is reflected in their commitment to excellence and their supportive work environment. As a growing organization, Mariner Wealth Advisors continuously seeks talented and motivated individuals to join their team and contribute to their mission of empowering clients through thoughtful financial planning and investment management.
The Client Service Associate role is a critical position within Mariner Wealth Advisors, serving as a key point of contact and support for clients. This role demands a professional, caring individual who is passionate about delivering extraordinary client service and building lasting relationships. As one of the first associates clients connect with, the Client Service Associate plays an instrumental role in ensuring every client experience is positive, efficient, and exceeds expectations. The associate will manage a wide range of administrative and client-focused tasks, including new client implementation, coordinating client activities, maintaining accurate client records, and supporting the overall operational functions of the advisory team.
This opportunity is ideal for individuals who thrive in a dynamic environment and enjoy managing multiple responsibilities with keen attention to detail. The successful candidate will be adept at working collaboratively within a team, demonstrating strong communication skills, and maintaining a proactive and positive attitude toward client relations. The firm values associates who seek professional growth, are committed to continuous learning, and are dedicated to advancing the high standards of client service that Mariner Wealth Advisors is known for.
In addition to the day-to-day client service responsibilities, this role includes supporting office administrative tasks such as scheduling, accounts management, and marketing efforts. The Client Service Associate also contributes to maintaining compliance controls and accuracy in client financial records. Mariner Wealth Advisors offers a supportive and innovative workplace culture that encourages professional development, teamwork, and a healthy work-life balance. As part of their commitment to diversity and inclusion, they welcome candidates from all backgrounds and provide equal employment opportunities to foster a rich and collaborative work environment. This is a full-time position with competitive compensation, reflecting the firm’s dedication to rewarding talent and commitment.
The Client Service Associate role is a critical position within Mariner Wealth Advisors, serving as a key point of contact and support for clients. This role demands a professional, caring individual who is passionate about delivering extraordinary client service and building lasting relationships. As one of the first associates clients connect with, the Client Service Associate plays an instrumental role in ensuring every client experience is positive, efficient, and exceeds expectations. The associate will manage a wide range of administrative and client-focused tasks, including new client implementation, coordinating client activities, maintaining accurate client records, and supporting the overall operational functions of the advisory team.
This opportunity is ideal for individuals who thrive in a dynamic environment and enjoy managing multiple responsibilities with keen attention to detail. The successful candidate will be adept at working collaboratively within a team, demonstrating strong communication skills, and maintaining a proactive and positive attitude toward client relations. The firm values associates who seek professional growth, are committed to continuous learning, and are dedicated to advancing the high standards of client service that Mariner Wealth Advisors is known for.
In addition to the day-to-day client service responsibilities, this role includes supporting office administrative tasks such as scheduling, accounts management, and marketing efforts. The Client Service Associate also contributes to maintaining compliance controls and accuracy in client financial records. Mariner Wealth Advisors offers a supportive and innovative workplace culture that encourages professional development, teamwork, and a healthy work-life balance. As part of their commitment to diversity and inclusion, they welcome candidates from all backgrounds and provide equal employment opportunities to foster a rich and collaborative work environment. This is a full-time position with competitive compensation, reflecting the firm’s dedication to rewarding talent and commitment.
Job Requirements
- High school diploma
- financial services experience or internship
- proficiency with MS Office and CRM software
- strong attention to detail
- excellent communication skills
- ability to multitask
- professionalism and positive attitude
Job Qualifications
- High school diploma required
- bachelor’s degree preferred
- financial services experience or applicable internship experience
- wealth management experience a plus
- strong PC proficiency with MS Office Suite, CRM (Salesforce, Redtail, etc.)
- experience with eMoney a plus
- positive attitude toward client relations to provide exceptional, proactive client service
- demonstrated ability to manage multiple tasks and maintain the necessary attention to detail
- strong verbal and written communication skills
- highly organized with strong analytical skills
- able to work in a team environment
Job Duties
- Build and maintain client relationships aimed at client retention
- manage new client implementation process
- coordinate and direct client activities with other team members and assist as necessary
- maintain client paper files and electronic data files in a timely manner
- compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees and collection consulting fees
- responsible for the day-to-day administrative duties of the office, including coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting receptionist as needed
- understand the client’s overall business needs and help identify value-added services that Mariner Wealth Advisors can provide
- review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results
- attend and participate in learning opportunities through client service associate meetings and internal resources made available through compliance, practice management
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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