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Mariner Finance logo

Client Service Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
team environment
Work-life balance
diversity and inclusion

Job Description

Mariner Wealth Advisors is a well-established financial services firm committed to delivering exceptional wealth management and financial planning services to its clients. The company prides itself on fostering a culture that emphasizes client satisfaction, team collaboration, and professional growth. As a respected name in the wealth management industry, Mariner Wealth Advisors provides comprehensive financial solutions tailored to the unique needs of its diverse clientele. The firm values innovation, integrity, and a client-first approach, aiming to exceed client expectations through personalized service and expert advice.

The Client Service Associate at Mariner Wealth Advisors is a pivotal role designed for individuals pas... Show More

Job Requirements

  • High school diploma required
  • some financial services or internship experience preferred
  • strong proficiency with MS Office and CRM software
  • excellent communication skills
  • ability to multitask and manage detailed administrative work
  • positive client-oriented attitude
  • team player with good organizational skills

Job Qualifications

  • High school diploma required
  • bachelor's degree preferred
  • financial services experience or applicable internship experience
  • wealth management experience a plus
  • strong PC proficiency with MS Office Suite, CRM (Salesforce, Redtail, etc.)
  • experience with eMoney a plus
  • positive attitude toward client relations to provide exceptional, proactive client service
  • demonstrated ability to manage multiple tasks and maintain necessary attention to detail
  • strong verbal and written communication skills
  • highly organized with strong analytical skills
  • able to work in a team environment

Job Duties

  • Build and maintain client relationships aimed at client retention
  • manage new client implementation process
  • coordinate and direct client activities with other team members and assist as necessary
  • maintain client paper files and electronic data files in a timely manner
  • compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees and collection consulting fees
  • responsible for the day-to-day administrative duties of the office, including but not limited to coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting receptionist as needed
  • understand the client's overall business needs and help identify value-added services that Mariner Wealth Advisors can provide
  • review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results
  • attend and participate in learning opportunities through client service associate meetings and internal resources made available through compliance, practice management, etc.
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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