Client Service Associate

SPS Global is a renowned outsourcing solutions provider that leverages cutting-edge Intelligent Automation technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) to deliver exceptional services worldwide. Operating in more than 22 countries, SPS specializes in diverse service domains including Mailroom Management, both physical and digital, Office Services like Reception, Lobby Concierge, and Conference Room Management, as well as Document Processing Services. Their clientele spans a wide spectrum of industries including banking, insurance, legal, higher education, advertising, and various professional services, featuring many Fortune 500 companies. SPS Global stands as an award-winning employer of choice, committed to offering both clients and employees a high caliber outsourcing experience coupled with exciting career opportunities. The company places a strong emphasis on professional development, providing competitive comprehensive benefits, diverse training programs, and fostering an inclusive culture that values access, equity, diversity, and inclusion.

The Client Services Associate role at SPS Global is pivotal in ensuring seamless daily workplace operations within a dynamic and fast-paced office environment. This position is designed for proactive professionals who take pride in operational excellence and who thrive in multitasking across various domains. The role encompasses support for mail and shipping operations, business service center activities, workplace and pantry maintenance, and front-of-house functions. The individual in this position is responsible for delivering prompt, courteous, and professional service that upholds the companys high service standards and ensures business continuity. Responsibilities include handling inbound and outbound mail, managing package deliveries with precision and accountability, maintaining print and copy equipment, replenishing office supplies and pantry items, supporting front desk operations, and assisting with event setups and minor facilities maintenance. Success in this role means ensuring smooth flow of mail, fully operational office equipment, well-organized and client-ready workplace spaces, and a welcoming environment that fosters employee productivity and client confidence. SPS values employees who are reliable, detail-oriented, and who demonstrate a self-starter attitude with excellent communication skills. This role offers opportunities for career growth, learning and development, and participation in a variety of employee recognition programs. Benefits include medical, dental, vision coverage among others alongside paid time off and retirement plans. Candidates passionate about maintaining a polished workplace and contributing to a productive and professional environment are encouraged to apply.