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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
career growth
Learning and development
Talent recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Description
SPS Global is a renowned outsourcing solutions provider that leverages cutting-edge Intelligent Automation technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) to deliver exceptional services worldwide. Operating in more than 22 countries, SPS specializes in diverse service domains including Mailroom Management, both physical and digital, Office Services like Reception, Lobby Concierge, and Conference Room Management, as well as Document Processing Services. Their clientele spans a wide spectrum of industries including banking, insurance, legal, higher education, advertising, and various professional services, featuring many Fortune 500 companies. SPS Global stands as an award-winning employer of choice, committed to offering... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in mailroom, office services, or client service roles preferred
- Ability to multitask effectively in a fast-paced environment
- Strong organizational skills
- Professional communication skills
- Reliable attendance and punctuality
- Ability to perform light physical tasks and maintain workplace cleanliness
- Commitment to providing 5-star customer service
Job Qualifications
- High school diploma or equivalent
- Previous experience in office services or client-facing roles preferred
- Strong customer service mindset
- Excellent communication skills
- Ability to manage multiple operational tasks simultaneously
- Attention to detail and reliability
- Proactive self-starter attitude
- Basic proficiency with office equipment and tracking software
Job Duties
- Receive and process inbound mail and packages
- Log deliveries into chain-of-custody tracking software
- Distribute mail and packages promptly to employees
- Manage outgoing mail and shipping transactions
- Notify employees of deliveries
- Serve as point of contact for mail and package inquiries
- Monitor and maintain multi-function copy and print devices
- Replenish toner and paper daily
- Assist with copy and print requests
- Submit work orders when equipment requires service
- Maintain a neat and organized service center area
- Monitor and replenish office supplies such as paper, pens, toner
- Restock pantry items including snacks, beverages, coffee areas
- Maintain client breakrooms and kitchen areas
- Service barista stations and meeting spaces
- Provide backup reception and concierge coverage as needed
- Set up meeting rooms, conference spaces, and events
- Assist with building occupant moves
- Perform light maintenance and cleaning tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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