Client Relationship Manager – Quick Service Restaurant Practice

Marsh is a leading global professional services firm specializing in risk, strategy, and people, providing innovative and strategic solutions across various industries worldwide. As a prominent business within the Marsh & McLennan Companies, Marsh offers comprehensive risk management, insurance broking, and consulting services. With a presence in over 130 countries and a workforce of more than 95,000 employees, Marsh helps clients navigate complex risk environments and create confident futures. The company's vast resources and global expertise empower clients with tailored, data-driven insights and strategies, helping them thrive amid uncertainty.

Marsh Risk is a specialized business of Marsh (NYSE: MRSH) that focuses on risk, reinsurance and capital management, people and investments, and consulting services. It commands significant influence within the risk management industry with annual revenues exceeding $27 billion. Marsh’s commitment to diversity, inclusion, and a hybrid work environment underscores its emphasis on flexibility, collaboration, and employee development.

The role of Client Relationship Manager within the Quick Service Restaurant (QSR) practice at Marsh offers a dynamic, high-impact opportunity for professionals eager to blend relationship management, strategic sales, and industry expertise. This position involves managing and expanding a portfolio of affinity insurance programs that serve some of the nation's most recognized franchise and QSR brands. Candidates who thrive in a fast-paced, entrepreneurial environment and enjoy navigating complex client challenges will find this role rewarding.

In this role, you will act as a trusted advisor by delivering customized insurance and risk management strategies tailored to the unique needs of each QSR client. You will forge and strengthen executive-level partnerships and ensure a world-class client experience marked by operational excellence and measurable outcomes. Collaborating with internal teams and carrier partners, you will innovate to provide client-centric solutions and contribute directly to business growth.

The Client Relationship Manager will also lead business development initiatives by identifying new opportunities within the QSR and franchise markets, analyzing industry trends, and supporting consultative sales efforts. This role also includes representing Marsh at conferences and industry events, bolstering Marsh’s presence and brand image.

Additionally, strategic influence and innovation form a key part of this position. You will help shape the future direction of the QSR affinity practice by contributing market insights, enhancing service offerings, and improving client engagement and operational efficiency.

Mentorship and collaboration are equally important in this role. You will support and guide team members, fostering a high-performance culture, and work cross-functionally across sales, service, analytics, and operations teams to achieve exceptional client results.

This full-time position provides flexibility with remote work options near Marsh offices throughout the United States, reflecting Marsh’s commitment to a hybrid work model. The base salary for this role ranges from $120,500 to $256,700, determined by experience, skills, and location, with eligibility for performance-based incentives. The total rewards package includes health and welfare benefits, tuition assistance, 401K savings, retirement programs, and employee assistance programs, illustrating Marsh’s dedication to its employees’ well-being and professional growth.