Client Relationship Consultant 1 (Banker) - San Bruno, CA (32 hrs)

U.S. Bank is a leading financial institution committed to helping customers and businesses make smarter financial decisions and supporting the growth and success of the communities it serves. With a rich history and a strong reputation for customer service and innovation, U.S. Bank offers a wide range of financial products and services including personal banking, business banking, loans, digital banking solutions, and wealth management. As a robust banking institution, U.S. Bank strives to create an inclusive workplace that nurtures talent, encourages professional growth, and fosters a team environment where individual potential can thrive. Their commitment to diversity, equity, and inclusion is evident in how they build client relationships and support employees at every stage of their careers. The company provides continuous learning opportunities, skill development, and the chance to explore various roles and responsibilities within the banking sector.

The Client Relationship Consultant role at U.S. Bank is designed for individuals passionate about building strong client relationships and delivering personalized financial solutions. This position focuses on engaging customers through multiple channels, including face-to-face interactions, scheduled appointments, and virtual meetings, adopting a digital-first mindset to enhance the client experience. The consultant assesses customers' financial needs, provides expert guidance on deposit and loan products, and recommends tailored solutions that align with each client’s unique goals. The role requires proactive outreach and follow-up to deepen relationships, educate clients on digital banking services, and ensure operational excellence in all transactions.

In addition to providing a consistent, optimal client experience that includes greeting clients and processing basic banking transactions, Client Relationship Consultants collaborate closely with branch team members and cross-functional partners to serve customers effectively. Responsibilities include opening new consumer and business accounts, managing service requests, submitting credit applications, and educating customers on emerging digital tools. This role requires registration with the National Mortgage Licensing System (NMLS) as governed by the SAFE Act, emphasizing the importance of compliance, a strong ethical foundation, and accuracy.

This is a full-time position based at a U.S. Bank branch location, offering an attractive salary range of $21.81 to $26.65 per hour depending on location and experience. Beyond competitive pay, U.S. Bank offers a comprehensive benefits package aimed at supporting employee well-being, financial security, and work-life balance. Candidates joining as Client Relationship Consultants will find a career path rich with development opportunities, a structured onboarding experience beginning from day one, and a supportive work environment that values innovation and client-centric service.