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Client Pricing Specialist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center

Job Description

Uline is a premier family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. Established over 45 years ago, Uline has grown to employ more than 9,800 dedicated employees across 14 strategically located facilities, including a notable branch in Braselton, Georgia. The company prides itself on delivering high-quality products, exceptional customer service, and fostering a workplace culture that values integrity, growth, and collaboration. With a steadfast commitment to excellence, Uline offers a stable and rewarding career opportunity for those seeking to make a significant impact in the industrial distribution industry. All positions are on-site, promoting team cohesion and operational effectiveness, and the company maintains a drug-free workplace, requiring a pre-employment hair follicle drug screening for all new hires. Uline is an Equal Employment Opportunity/Affirmative Action employer, welcoming veterans and individuals with disabilities to apply.

The Client Pricing Specialist position at the Georgia branch is a vital role designed for professionals who excel in building relationships and providing tailored solutions to customers. Operating out of the Braselton Industrial Blvd location, this full-time role supports the company’s extensive product selection of over 43,000 items, connecting clients with the best pricing options and delivering unparalleled service. The hours are Monday through Friday, 9:45 AM to 6:15 PM, providing a consistent weekday schedule that accommodates work-life balance.

This position involves direct customer interaction primarily via phone and email, requiring excellent communication skills and a customer-first mindset. The Client Pricing Specialist responds to special pricing requests, manages pricing inquiries, and collaborates cross-functionally within the organization to ensure customer needs are met efficiently. The role also includes gathering valuable customer insights that influence product offerings and enhance the overall customer experience. Uline values employees who are proactive problem solvers and effective communicators capable of navigating complex sales environments. With over two years of experience in inside sales or call center settings preferred, candidates are expected to have a strong foundation in customer service, communication, and problem resolution. Previous experience with industrial products is advantageous but not mandatory.

Employees at Uline benefit from competitive compensation packages and comprehensive advantages, including complete health insurance coverage and a 401(k) plan with a 6% employer match effective from day one. The company promotes professional development through a Tuition Assistance Program designed to cover continuing education, alongside multiple bonus programs that reward performance. Additional perks include paid holidays, generous paid time off, and access to first-class fitness facilities and scenic walking trails in a clean, modern work environment. Uline’s commitment to career advancement, employee well-being, and community involvement makes this an excellent opportunity for ambitious individuals seeking a stable yet dynamic career path.

Job Requirements

  • High school diploma
  • 2+ years inside sales or call center experience
  • strong customer service skills
  • strong communication skills
  • strong problem-solving skills
  • industrial products experience preferred

Job Qualifications

  • High school diploma
  • bachelor’s degree preferred
  • 2+ years inside sales or call center experience
  • strong customer service skills
  • excellent communication skills
  • effective problem-solving abilities
  • industrial products experience preferred

Job Duties

  • Support customers with special pricing requests
  • address pricing inquiries and recommend tailored solutions
  • build and maintain strong customer relationships through phone and email interactions
  • provide insights and feedback from customers to help shape Uline product offerings
  • collaborate across Uline's internal departments to meet customer needs

Job Criteria

Experience

Mid Level (3-7 years)


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