Client Liaison-Receptionist

Job Overview

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Benefits

competitive salary
supportive work environment
opportunities for career growth
Health Insurance
Paid Time Off
team support
Work-life balance

Job Description

Rollin' Vets is a pioneering mobile veterinary clinic dedicated to delivering high-quality veterinary services directly to the community. Leveraging the most advanced and high-tech mobile clinics on wheels, Rollin' Vets provides veterinary care with unmatched convenience and compassion. The company's mission revolves around mobility—not only in the literal sense of bringing veterinary care on the move but also in empowering veterinary professionals to regain work-life balance and reignite passion for their careers. Known for valuing its team members, Rollin' Vets fosters an environment that prioritizes financial, emotional, mental, and social well-being, addressing the unique challenges faced by Vet Med professionals. The company understands that working in veterinary medicine can be both rewarding and challenging and therefore is committed to preventing burnout through a supportive, appreciative workplace culture.

The role at Rollin' Vets as a Client Liaison-Receptionist is a vital position within the mobile veterinary practice, serving as the main point of contact for clients and the central communication hub for the organization. This full-time opportunity offers not only a competitive salary but also a chance to grow personally and professionally within the company. Candidates can expect boundless opportunities for career advancement and earning potential with a possibility of having a personal stake in the company's future. The Client Liaison-Receptionist will be instrumental in managing fast-paced schedules, assisting with customer inquiries, handling emergency situations calmly and efficiently, and providing excellent customer service that reflects the compassionate ethos of Rollin' Vets.

This position supports the community, clients, and team by ensuring a seamless experience and maintaining a positive, detail-oriented approach to day-to-day operations. At Rollin' Vets, the Client Liaison is never left isolated; a dedicated support team is always available to collaborate and assist. The company thrives on a strong team dynamic where each member is valued and empowered, making it an ideal workplace for individuals who seek to balance meaningful work with personal fulfillment. The hiring of a Client Liaison-Receptionist reinforces Rollin' Vets' commitment to excellent communication, team cohesion, and superior client service delivery in the mobile veterinary field.

Job Requirements

  • high school diploma or equivalent
  • prior customer service experience
  • strong multitasking ability
  • excellent communication skills
  • ability to remain calm in stressful situations
  • attention to detail
  • positive attitude
  • availability to work flexible hours if needed

Job Qualifications

  • customer service experience
  • excellent verbal and written communication skills
  • ability to multitask
  • detail-oriented
  • calm and composed under pressure
  • positive and pleasant personality
  • experience as a veterinary receptionist is a plus

Job Duties

  • serve as first point of contact for clients
  • manage and coordinate communication across the organization
  • handle multi-tasking responsibilities efficiently
  • provide excellent customer service
  • manage doctors' fast-moving schedules with attention to detail
  • communicate effectively both verbally and in writing
  • work calmly under pressure during emergency situations

Job Location

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