Client Experience Rep Mail Room - Receptionist

New York, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Benefits

Medical insurance

financial benefits

Bonus opportunities

Paid Time Off

Professional development opportunities

friendly work environment

Employee Assistance Programs

Job Description

This employment opportunity is with a reputable organization that values professionalism and efficient office operations, focusing on excellent customer service and security management within their premises. The company operates within an office environment where the receptionist serves as the first point of contact for visitors and plays a vital role in facilitating communication and coordination. This integral position supports daily office functions while ensuring a welcoming and orderly environment for both guests and employees alike.

The Receptionist position is essential to maintaining the smooth operation of the company. Responsibilities include welcoming and directing visitors, managing telecommunications systems, and ensuring... Show More

Job Requirements

High school diploma or GED required
minimum of 6 months related experience or training in receptionist duties
proficiency in customer service
strong verbal and written communication skills
ability to maintain professionalism in interactions
physical capability to sit for prolonged periods and perform occasional lifting, walking, standing, reaching, and stooping up to 25 lbs
familiarity with telecommunication systems and security protocols
ability to maintain cleanliness and order in the reception and pantry areas

Job Qualifications

High school diploma or GED required
associate degree or certification in office administration or related field preferred
minimum of 6 months of related experience and or training
strong communication skills, both verbal and written
developed interpersonal skills necessary to establish effective working relationships
effective planning and organizational abilities
ability to perform physical tasks such as occasional lifting up to 25 lbs

Job Duties

Welcome and direct visitors in person or over the phone, addressing inquiries and providing appropriate assistance
maintain employee and department directories, providing clear instructions and guidance to visitors
ensure security protocols are followed by monitoring access, issuing visitor badges, and adhering to established procedures
operate and maintain the telecommunication system according to manufacturer instructions, ensuring effective communication channels
maintain cleanliness and orderliness of the reception area in compliance with established procedures and regulations
document and communicate relevant actions, irregularities, and ongoing needs to ensure continuity among work teams
collaborate with team members to achieve shared goals and contribute to the overall success of the organization
process outgoing mail
hospitality - receiving and setting up food orders for conference room meeting
pantry - assuring pantry and coffee areas are clean and stocked

Job Location

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