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Client Executive 2 (Single Client)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $133,640.00 - $174,240.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo, a global leader in quality of life services, is seeking a Client Executive 2 - Healthcare Food Services to lead food service operations at MedStar Health, a prominent health system based in the Baltimore, Maryland area. MedStar Health is known for providing easy access to exceptional healthcare across Maryland, Virginia, and Washington, D.C. With 10 hospitals and more than 300 care locations, MedStar Health is committed to advancing care by continuously learning and applying new knowledge to benefit patients and their families. At MedStar Health, patients receive compassionate care where they feel understood, appreciated, and confident in the treatment... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 7 years management experience
  • Minimum 7 years functional experience in healthcare food service
  • Proven ability to manage complex operations
  • Experience working with unionized workforces
  • Strong communication skills
  • Ability to develop and lead teams
  • Demonstrated success in financial performance management
  • Experience in client relationship management

Job Qualifications

  • Bachelor’s degree or equivalent experience
  • Minimum 7 years management experience
  • Minimum 7 years functional experience in healthcare food service
  • Proven success in building strong client partnerships
  • Effective communication skills
  • Demonstrated ability to drive patient satisfaction
  • Experience leading large frontline teams
  • Knowledge of union labor relations
  • Ability to manage operational KPIs
  • Experience managing multi-unit food service programs

Job Duties

  • Oversee food service operations at Medstar Health locations
  • Deliver operational excellence by meeting Sodexo service commitments that are predictable, reliable, and repeatable
  • Ensure successful execution of contractual obligations, KPIs, and performance standards
  • Coordinate and direct all account activities including financial performance, policy compliance, and employee development
  • Build and maintain strong relationships with hospital leadership and key stakeholders
  • Partner with Sodexo senior leadership to support client retention and growth initiatives
  • Develop and manage annual business plans and budgets in collaboration with finance leadership
  • Monitor financial performance and drive strategies to maintain strong fiscal outcomes
  • Lead and develop frontline leaders and management teams to ensure strong operational performance
  • Identify opportunities for business development and growth within existing client relationships

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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