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Client Concierge/Customer Service
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Flexible
Benefits
competitive pay
Advancement and Growth Opportunities
Flexible working hours
medical benefits
Retirement Plan
Supportive team environment
Job Description
Mr. Handyman is a leading home repair and maintenance company renowned for delivering exceptional service, high-quality workmanship, and a strong commitment through our "Done Right Promise." As a trusted name in the industry, Mr. Handyman is dedicated to providing reliable solutions that meet the diverse needs of homeowners across the country. The company has earned a reputation for professionalism and customer satisfaction by hiring the best talent and supporting its team members with advanced business systems and software. Our franchise model enables local entrepreneurs to run their own businesses under the well-established Mr. Handyman brand, ensuring personalized service and community... Show More
Job Requirements
- live within the area
- have 2+ years of experience in an office setting
- solving problems must come easily to you
- professional communication and phone skills
- experience in publishing social media
Job Qualifications
- 2+ years of experience in an office setting
- excellent customer communication skills
- ability to work independently
- highly organized and detail oriented
- proficiency in Microsoft Office and Excel
- experience in publishing social media content
Job Duties
- Lead management and scheduling
- managing inbound and outbound customer communications
- organizing work and managing schedules for Service Professionals
- communicating with customers to guide them through their projects
- managing customer expectations
- delivering a great customer experience following the Mr. Handyman Way
- creating life-long customers by impressing them every time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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