PRICE WATERHOUSE COOPERS logo

Client Concierge (West Coast)

Rochester, NY, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,500.00 - $124,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Holiday pay
vacation
Paid sick leave

Job Description

PwC, also known as PricewaterhouseCoopers, is a leading global professional services network committed to delivering quality in assurance, consulting, and tax services. As one of the largest professional services firms in the world, PwC operates in more than 150 countries, serving a vast array of clients ranging from emerging businesses to established multinational corporations. The firm is known for its strong emphasis on ethics, professional integrity, and innovative solutions designed to support an evolving business environment. PwC offers an inclusive workplace culture that promotes diversity, equity, and continuous learning, fostering a collaborative environment that drives client success and professional growth.

In the Business Services and Support division, PwC places a strong focus on providing high-quality administrative and office support to ensure smooth organizational operations. This involves managing executive schedules, coordinating meetings, and processing confidential information with discretion. The role primarily supports senior executives and teams by delivering seamless administrative assistance that facilitates effective communication and efficient business processes. Employees in this role are expected to operate in physical offices, virtual environments, or client sites, demonstrating versatility with current and emerging digital collaboration tools including Microsoft Office Suite, social media platforms, and virtual conferencing applications such as Teams and Zoom.

The Administrative Assistant position within PwC’s Administration and Secretarial Services Generalist team is vital for delivering exceptional support. Candidates must demonstrate excellent organizational skills, the ability to work collaboratively, and a proactive approach to problem-solving. They must be curious, adaptive to change, and committed to upskilling continuously in line with PwC's evolving standards and technology landscape. This role requires individuals who naturally build relationships, communicate effectively tailoring messages to their audience, and maintain professionalism in handling sensitive situations. Administrative Assistants are key enablers in achieving efficient outcomes by managing priorities and offering innovative ideas when encountering challenges or opportunities.

This position offers a competitive salary ranging from $35,500 to $109,120, with special considerations for residents of Washington State who have a salary range up to $124,000. Compensation is commensurate with experience, skills, and location, and includes eligibility for an annual discretionary bonus. PwC also provides a comprehensive benefits package that supports employee well-being and work-life balance, including medical, dental, vision insurance, retirement savings plans, and paid leave policies.

Overall, this role provides an excellent opportunity for candidates seeking to develop a career in professional services within a supportive, innovative, and dynamic environment. PwC values diversity and equal opportunity, ensuring all employees have the chance to thrive and contribute meaningfully to the firm's success and client service excellence. Employees who thrive in this role exhibit a learning mindset, take ownership of their personal development, and actively contribute to a positive, productive workplace culture.

Job Requirements

  • high school diploma
  • at least 1 year of administrative or PwC experience

Job Qualifications

  • bachelor's degree preferred
  • proficiency in Microsoft Office Suite
  • clear written and verbal communication skills
  • positive and collaborative team environment
  • experience in administrative support or customer service
  • ability to provide virtual administrative support
  • experience with travel arrangements and expense entry
  • ability to identify and address client needs

Job Duties

  • provide administrative support virtually and in office or client sites as required
  • demonstrate technical proficiency in Microsoft Office Suite and social media tools
  • utilize emerging mobile and virtual support technologies
  • leverage collaboration platforms such as Teams and Zoom
  • work collaboratively and effectively in various settings
  • support a global network of professional services firms
  • drive a differentiated client experience aligned with firm service standards
  • proactively anticipate client needs and resolve issues with urgency and discretion
  • monitor requests and follow through to completion with a high degree of accountability

Job Criteria

Experience

Entry Level (1-2 years)


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