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Client Concierge (West Coast)

Grand Rapids, MI, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,500.00 - $124,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Holiday pay
vacation
Personal and family sick leave

Job Description

PwC, also known as PricewaterhouseCoopers, is one of the world’s leading professional services networks, delivering high-quality advisory, assurance, and consulting services globally. With a strong presence in numerous countries, PwC is renowned for its commitment to excellence, innovation, and creating value for clients across industries. This firm operates at the intersection of technology, business, and industry knowledge, helping organizations navigate complex challenges and seize new opportunities. At PwC, the culture emphasizes diversity, professional development, and a collaborative working environment where employees are encouraged to bring their full potential to their roles.

In the business services and support functio... Show More

Job Requirements

  • High school diploma
  • At least 1 year of administrative or PwC experience
  • Proficiency in Microsoft Office Suite
  • Ability to identify and address client needs
  • Clear written and verbal communication skills
  • Positive and collaborative team environment
  • Ability to provide virtual administrative support
  • Experience with travel arrangements and expense entry

Job Qualifications

  • High school diploma
  • At least 1 year of administrative or PwC experience
  • Bachelor’s degree preferred
  • Proficiency in Microsoft Office Suite
  • Clear written and verbal communication skills
  • Experience in administrative support or customer service
  • Ability to provide virtual administrative support
  • Experience with travel arrangements and expense entry
  • Positive and collaborative team environment

Job Duties

  • Provide administrative support virtually and in office or client sites as required
  • Demonstrate technical proficiency in Microsoft Office Suite and social media tools
  • Apply a learning mindset and take ownership of personal development
  • Share and adopt leading practices to continuously improve skills
  • Utilize emerging mobile and virtual support technologies
  • Leverage collaboration platforms such as Teams and Zoom
  • Work collaboratively and effectively in various settings
  • Support a global network of professional services firms
  • Drive a differentiated client experience aligned with firm service standards
  • Proactively anticipate client needs and resolve issues with urgency and discretion
  • Monitor requests and follow through to completion with a high degree of accountability

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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