Client Concierge: Part-Time

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

401(k) retirement plan

Professional development opportunities

positive and supportive work environment

Job Description

It's A Secret Med Spa is a distinguished medical spa brand with locations across the United States, dedicated to empowering individuals by enhancing their natural beauty through advanced treatments including high-performance injectables, laser therapies, and aesthetic services. With a commitment to helping clients feel confident and unstoppable in their everyday lives, the spa cultivates an environment that blends professionalism with a warm, inviting culture. Each location is staffed by a team of passionate, positive, and polished individuals who embrace the company's mission of delivering exceptional patient experiences.

The role of Client Concierge at It's A Secret Med Spa ... Show More

Job Requirements

Flexible schedule with the ability to work weekends
must be able to sit or stand for long periods of time
must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
other duties as assigned

Job Qualifications

Previous customer service experience (1 year)
excellent written and verbal communication skills
ability to communicate with proper etiquette
enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
ability to work as part of a team and take initiative
previous experience working in a med spa or medical office preferred
bilingual preference given
must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
must maintain a high level of integrity with a strong ethical foundation
must have sound judgment, problem solving, and decision-making skills
must have a working knowledge of Microsoft applications

Job Duties

Warmly greeting clients in person and over the phone
providing basic knowledge and education about our wide variety of services
manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
maintain a clean and professional environment throughout the facility
assistant providers and managers with client scheduling and maintaining the appointment books
comply with all company policies and procedures to ensure streamlined processes within the location
ensure POS system is managed effectively and accurately with all client appointment and employee information added

Job Location

You may be also interested in: