Client Concierge: Part-Time

It's A Secret Med Spa is a distinguished and elite medical spa chain with locations nationwide, dedicated to empowering individuals by enhancing their natural beauty through state-of-the-art injectables, advanced laser treatments, and innovative aesthetic services. As a renowned leader in the aesthetic and wellness industry, It's A Secret Med Spa combines cutting-edge technology with a passion for personalized care, creating an environment where clients feel confident, rejuvenated, and unstoppable in their everyday lives. The company's commitment to excellence and client satisfaction fosters an exciting and supportive culture that attracts passionate, positive, and polished professionals who are eager to grow and thrive in the beauty and wellness sector.

Joining It's A Secret Med Spa means becoming a part of a big, fabulous family that values each team member's contributions while providing unparalleled opportunities for professional development. The company offers employees the chance to take their skills to the next level in a dynamic and fast-paced environment where passion for aesthetic medicine and customer service meets innovation and care.

The role of Client Concierge at It's A Secret Med Spa is a pivotal position that ensures every patient and client receives an exceptional and welcoming experience from the moment they walk through the door or connect via phone. This role is integral to the spa's success, as Client Concierges are responsible for managing the front desk operations, including patient intake, appointment scheduling, inventory oversight, and maintaining a professional and clean facility. The Client Concierge is expected to provide warm, friendly, and knowledgeable assistance to clients, offering basic education about the spa’s wide variety of services and products.

This position requires a confident, driven, and enthusiastic individual who thrives in a collaborative team environment and is passionate about delivering outstanding customer service. The Client Concierge acts as the face of It's A Secret Med Spa, playing a crucial role in supporting providers and managers to ensure seamless scheduling and efficient handling of the point of sale (POS) system. This role also demands adherence to company policies and HIPAA regulations to maintain patient confidentiality and operational integrity.

Working as a Client Concierge offers the opportunity to develop comprehensive skills in client relations, administrative duties, and medical spa operations, making it an ideal position for individuals seeking a rewarding career in the medical aesthetics industry. The spa values flexibility and dedication, seeking candidates who are willing to work weekends and can adapt to the evolving needs of the business. This is an excellent opportunity for someone who is eager to grow within a thriving company that prizes professionalism, ethical conduct, and a genuine commitment to client satisfaction.