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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
It’s A Secret Med Spa is a prestigious and nationally recognized medical spa that specializes in enhancing natural beauty through advanced injectables, laser treatments, and various aesthetic services. With locations across the United States, this elite med spa is dedicated to empowering individuals to feel confident and unstoppable in their everyday lives. The company prides itself on creating a welcoming and vibrant culture, making it not only a leader in the aesthetic industry but also a fabulous place to work where employees grow both personally and professionally. The team at It’s A Secret Med Spa is passionate about delivering exceptional... Show More
Job Requirements
- Previous customer service experience
- Flexible schedule with the ability to work weekends
- Previous experience working in a med spa or medical office preferred
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
- Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
- Must maintain a high level of integrity with a strong ethical foundation
- Must have sound judgment, problem solving, and decision-making skills
- Must be able to sit or stand for long periods of time
- Must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
- Must have a working knowledge of Microsoft applications
- Bilingual preference given
- Other duties as assigned
Job Qualifications
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
- Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
- Must maintain a high level of integrity with a strong ethical foundation
- Must have sound judgment, problem solving, and decision-making skills
- Must have a working knowledge of Microsoft applications
- Bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- Providing basic knowledge and education about our wide variety of services
- Manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
- Maintain a clean and professional environment throughout the facility
- Assist providers and managers with client scheduling and maintaining the appointment books
- Comply with all company policies and procedures to ensure streamlined processes within the location
- Ensure POS system is managed effectively and accurately with all client appointment and employee information added
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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