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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.62 - $23.55
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
401k plan
Job Description
Chewy Vet Care is an innovative and rapidly growing veterinary care provider dedicated to transforming the veterinary experience for pets and their owners. Launched with a fresh perspective in early 2024, Chewy Vet Care aims to build a culture and environment where veterinary teams can thrive and deliver exceptional care each day. This comprehensive veterinary practice focuses on personalized and patient-centric care, ensuring that every pet receives treatment tailored to their unique needs while providing a trusted, convenient destination for pet parents. The company emphasizes advanced technology and purpose-built equipment designed by veterinarians, empowering clinical team members to practice their... Show More
Job Requirements
- 1-2 years working in a customer-focused environment, veterinary preferred
- strong ability to connect with clients and demonstrate empathy and compassion
- excellent social, verbal / written communication, observational, and analytical skills
- passionate about helping people and pets with empathy and excellent customer service focus
- thrives in a fast paced, self-starter environment
- standing or walking up to 80% per shift
- frequently lift up to 50 to 70 pounds using an optional team lift
- occasionally lift greater than 70+ pounds using a team lift
- stand, push, pull, carry, squat, and kneel
Job Qualifications
- 1-2 years working in a customer-focused environment, veterinary preferred
- strong ability to connect with clients and demonstrate empathy and compassion
- excellent social, verbal / written communication, observational, and analytical skills
- passionate about helping people and pets with empathy and excellent customer service focus
- thrives in a fast paced, self-starter environment
Job Duties
- Focus on embodying the Chewy Vet Care culture to work collaboratively with your peers and delivering the pet parent WOW experience within the practice, providing stellar service and communication, in addition to supporting your practice’s veterinarians, veterinary technicians, veterinary assistants, and practice manager
- Responsible for handling all patient intakes and providing all front-end client-facing interactions
- Perform customer service skills to assist pet parents with providing medical care to their pet, resolving any issues promptly
- Apply integrated technology including being proficient using the corresponding Practice Information Management System (PIMS) for the role
- Understand and follow the practice’s Standard Operating Procedures (SOP) and Standards of Care (SOC)
- Act responsibly given the pharmacy holdings
- Assist Practice Manager with communicating on inventory needs
- Clean workspaces after every patient interaction
- Participation in self-development courses and Chewy Vet Care required compliance training
- Perform related duties and assignments as directed by management
- May be required to work weekends, position may require some travel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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