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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive base salary
Commission
Paid Time Off
Multiple health insurance plans
Dental Insurance
Vision Insurance
Employer paid short-term disability
Employer paid long-term disability
Employee Discounts
401k
Tuition Reimbursement
Referral Bonus Program
Job Description
It's A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by enhancing their natural beauty through a variety of high-performance injectables, lasers, and aesthetic treatments. The company is widely recognized for its commitment to providing top-tier services in a welcoming and polished environment that truly cares for each client's individual needs. Dedicated to making each person feel unstoppable in their everyday lives, It's A Secret Med Spa fosters a culture of passion, positivity, and professionalism. This empowering mission drives the company to seek talented and motivated professionals who share their vision and enthusiasm. <... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year previous customer service experience
- availability to work weekends
- previous med spa or medical office experience preferred
- excellent written and verbal communication skills
- ability to communicate with proper etiquette
- ability to multitask and remain attentive to clients
- strong team collaboration skills
- enthusiastic and energetic personality
- ability to maintain patient confidentiality per HIPAA
- high level of integrity
- sound judgment and problem-solving skills
- ability to sit or stand for long periods
- ability to reach above shoulder height
- ability to push or pull up to 50 pounds
- working knowledge of Microsoft applications
- bilingual preferred
- willing to perform other duties as assigned
Job Qualifications
- Previous customer service experience
- flexible schedule with the ability to work weekends
- previous experience in a med spa or medical office preferred
- excellent written and verbal communication skills
- ability to communicate with proper etiquette
- enthusiastic, friendly and energetic personality
- ability to work as part of a team and take initiative
- ability to multitask and remain attentive to client needs
- maintain patient/client confidentiality in accordance with HIPAA regulations
- high integrity and strong ethical foundation
- sound judgment, problem solving, and decision-making skills
- working knowledge of Microsoft applications
- bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- providing basic knowledge and education about services
- managing front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies stocked
- maintaining a clean and professional environment
- assisting providers and managers with client scheduling and maintaining appointment books
- complying with company policies and procedures
- managing POS system effectively and accurately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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