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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Vacation Time
Sick Time
competitive pay
Job Description
Our client is a busy and dynamic franchise owned by Mr. Handyman, a trusted name in home repair and maintenance services. The franchise specializes in providing top-quality handyman services, dedicated to customer satisfaction and excellence. As part of a well-established brand, this franchise thrives on a commitment to professionalism and superior service for home and business owners alike. The team is vibrant, fast-paced, and focused on delivering an outstanding customer experience that aligns with the core values set by Mr. Handyman.
The role available is for a Client Service Specialist who will play a pivotal part in managing customer ... Show More
The role available is for a Client Service Specialist who will play a pivotal part in managing customer ... Show More
Job Requirements
- Live within commuting distance of Scottsdale Air Park office
- professional communication and phone skills
- three plus years of experience in an office setting
- availability Monday through Friday
Job Qualifications
- Three plus years of experience in an office setting
- excellent customer communication skills
- proficiency with Microsoft Office
- ability to work independently and as a team player
- strong organizational skills
- problem-solving abilities
- experience with Service Titan Customer Management Program considered a plus
Job Duties
- Scheduling and lead management
- managing customer communications
- organizing work and managing schedules for service professionals
- guiding customers through their projects and managing expectations
- delivering an amazing customer experience
- ensuring high customer satisfaction
- doing the job well and in a timely manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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