Comfort Keepers logo

Client Care Coordinator / Sales and Marketing

Burbank, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $29.00 - $1.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Mileage reimbursement
competitive base salary
Commission bonus structure
opportunities for growth
Supportive team environment

Job Description

Comfort Keepers is a reputable home care company dedicated to providing compassionate and personalized in-home care services to seniors and individuals who require assistance with daily living activities. With a strong presence in the community and a commitment to enhancing clients’ quality of life, Comfort Keepers stands out as a trusted provider in the rapidly growing home care industry. The company prides itself on fostering a supportive and collaborative team environment where employees are valued and career growth is encouraged. Comfort Keepers emphasizes relationship-driven care, promoting a culture where caregivers and clients build meaningful connections that contribute to well-being and satisfaction.

The Client Care Coordinator at Comfort Keepers plays a vital role in bridging the gap between the community and the home care agency. This position is perfect for a motivated and energetic professional who thrives in a fast-paced, relationship-oriented environment and enjoys working directly with people. The primary focus of the role is on sales, outreach, and building strong referral networks through active engagement within the community. This includes connecting with physicians’ offices, hospitals, senior centers, and other community organizations to ensure referral sources are well-informed about the services offered by Comfort Keepers.

This role requires someone who is outgoing, personable, and capable of conducting in-home consultations to assess the needs of prospective clients and their families. The Client Care Coordinator guides families through the process of starting home care services, providing reassurance and expert advice to help them make informed decisions. In addition to sales efforts, the role involves organizing and participating in marketing events, health fairs, and educational presentations to increase visibility and promote the agency’s offerings.

The position offers a competitive base salary starting at $29.00 per hour plus commission and bonus structures, making it attractive to professionals seeking both stability and performance-based rewards. Comfort Keepers also reimburses mileage expenses, supports career advancement opportunities, and fosters a team-oriented workplace where employees feel supported and motivated.

For individuals with prior experience in home care, healthcare sales, or related fields, this role presents an excellent opportunity to leverage their skills and passion for helping others while contributing significantly to business growth. Candidates must possess a valid driver’s license and reliable transportation, as the position involves local travel and community engagement activities. The ideal candidate is a self-motivated leader with strong communication, organizational, and time-management skills capable of managing a flexible schedule independently.

In all, the Client Care Coordinator at Comfort Keepers serves as the face of the agency in the community, building trust and delivering exceptional service that aligns with the company’s mission to provide caring and dependable home care solutions. This position benefits those who enjoy a dynamic, challenging role focused on outreach, relationship-building, and making a positive impact in the lives of seniors and their families.

Job Requirements

  • Previous experience in home care or related field
  • Ability to meet or exceed sales targets
  • Strong interpersonal and communication skills
  • Positive and team-oriented attitude
  • Excellent organizational and time management skills
  • Ability to work independently
  • Valid driver’s license and reliable transportation
  • Willingness to travel locally

Job Qualifications

  • Previous experience in home care healthcare sales or a related field required
  • Proven ability to meet or exceed sales targets
  • Strong interpersonal and communication skills comfortable presenting to individuals and groups
  • Positive outgoing and team-oriented personality with natural leadership qualities
  • Excellent organizational and time management skills
  • Ability to work independently and manage a flexible schedule
  • Must have a valid driver’s license reliable transportation and willingness to travel locally

Job Duties

  • Drive business growth through proactive sales efforts including door-to-door outreach and community engagement
  • Build and maintain relationships with referral sources such as physicians’ offices hospitals senior centers and community organizations
  • Plan organize and execute marketing events health fairs and educational presentations
  • Conduct in-home consultations with prospective clients and their families to assess needs and present care solutions
  • Follow up on leads track outreach activities and meet or exceed monthly sales goals
  • Collaborate with internal team members to ensure a smooth onboarding experience for new clients
  • Represent the agency professionally in all community and client interactions

Job Criteria

Experience

Mid Level (3-7 years)


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