Clerk Receptionist and Scheduling - Float pool

St. Joseph's Health is a distinguished healthcare organization located in Paterson, New Jersey, known for its commitment to expertise, compassion, and exceptional patient care. It is one of the largest employers in Passaic County and has consistently been recognized as one of the nation's "100 Best Places to Work in Health Care." The health system is a non-profit organization that offers robust benefits, competitive salaries, and supports federal student loan forgiveness programs, making it a highly desirable employer within the healthcare sector. St. Joseph’s University Medical Center, situated on the Paterson campus, serves as an academic tertiary care center and a designated state trauma center. It is renowned for accepting complex and unusual referrals and performing a wide range of both routine and advanced medical procedures. The Medical Center offers a comprehensive suite of specialty and subspecialty services covering ambulatory care, behavioral health, cardiovascular services, emergency and trauma care, neuroscience, oncology, orthopedics and spine care, rehabilitation, surgical specialties, women’s health, imaging, and pediatrics. The nursing team at St. Joseph's University Medical Center has been honored with the Magnet Award for Nursing Excellence since 1999, underscoring the institution's dedication to quality care and professional development in nursing. This Magnet designation includes the exclusive 2010 Magnet Prize™, awarded to only a select few hospitals worldwide, highlighting the exceptional standards maintained at this medical center.

The role of Clerk Receptionist and Scheduling within the Float Pool at St. Joseph’s University Medical Center is pivotal in ensuring smooth patient flow and efficient communication within the healthcare department. This full-time, day-shift position blends clerical duties with patient relations to provide a welcoming environment upon patient arrival. The Clerk Receptionist serves as the first point of contact for patients and visitors, responsible for greeting and verifying patient destinations, scheduling appointments, and processing patient check-ins with attention to detail around patient identification, prescriptions, and insurance information. The role also includes preparing patients for examinations by assisting with dispensing oral contrast or following other established protocols. Beyond patient-facing duties, this position involves managing all incoming calls for the department, screening, and directing calls to appropriate personnel, which requires excellent communication and organizational skills.

This role is well-suited for candidates with a high school diploma or equivalent, accompanied by less than one year of previous experience in a related role. Training and orientation will be brief and on-the-job, focusing on developing the candidate's ability to interpret data and handle routine, straightforward work scenarios effectively. The position offers an hourly salary range of $15.92 to $24.66, reflecting factors such as experience and qualifications. The Clerk Receptionist and Scheduling position provides an excellent opportunity for individuals seeking to grow their administrative skills within a reputable healthcare environment while contributing to the exceptional patient care that St. Joseph's Health is known for.