Clerical Specialist - District Attorney Receptionist

Northampton County is a reputable local government entity located at the Northampton County Courthouse, 669 Washington Street, Easton, PA. The County is committed to providing exceptional public services and fostering a supportive and inclusive community environment. Renowned for its dedication to transparent, efficient governance and community empowerment, Northampton County offers a dynamic workplace with opportunities for professional growth within various public service departments.

Within the Department of the District Attorney, an important role is available for a Clerical Specialist/Receptionist. This is a full-time, career service position positioned under the AFSCME Court-Related Non-Professional union designation, with a salary of $37,337.00 annually. The role is based at the Northampton County Courthouse and reports directly to the Office Supervisor.

The Clerical Specialist/Receptionist acts as the initial point of contact for both telephone callers and office visitors, requiring strong customer service skills and a professional demeanor. Approximately 75% of the job focuses on managing incoming phone calls effectively, ensuring that callers receive prompt and accurate information or are directed to the appropriate staff. This role involves a variety of clerical support tasks, essential to the smooth operation of the District Attorney’s office, such as organizing files, preparing and distributing court documents, handling mass mailings, composing correspondence, and managing fax and email communications.

Applicants will find that this position demands excellent communication and interpersonal skills to interact courteously and efficiently with diverse clientele, including visitors, residents, employees, and other stakeholders. The ideal candidate must demonstrate the ability to multitask, prioritize duties, and maintain a high level of professionalism under pressure. Proficiency with computers and software applications such as Microsoft Office and Outlook, along with experience using standard office equipment (fax machines, scanners, copiers), is essential.

In addition to routine clerical responsibilities, this position may require cross-training and stepping in as back-up support for other clerical staff to maintain continuity of office functions during absences or vacancies. Discretion and the ability to handle confidential information professionally are mandatory.

This role is physically suitable for individuals able to walk, sit, talk, hear, and occasionally lift items up to 25 pounds. The work environment is primarily office-based with noise levels that range from quiet to moderately noisy. The position offers eligibility for overtime under the Fair Labor Standards Act (FLSA) as it is non-exempt.

Northampton County values equal employment opportunity and encourages candidates from all backgrounds to apply. The County adheres strictly to all applicable federal, state, and local laws ensuring a discrimination-free workplace based on protected characteristics such as race, color, national origin, gender identity, age, disability, and more.

Full-time employees receive comprehensive benefits, including medical, vision, dental, and life insurance, retirement plans with optional deferred compensation, and paid time off, contributing to a supportive and rewarding employment experience. The County places emphasis on professional development and strives to create a positive work environment committed to employee well-being and community service. This position is an excellent opportunity for organized, service-oriented professionals seeking to contribute to public safety and justice administration.