Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.40 - $30.60
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
This organization is a healthcare facility dedicated to providing exceptional patient care and support services. Known for its commitment to quality and compassionate care, it serves a diverse population through a wide range of medical and administrative functions. The facility promotes a professional and supportive environment, encouraging staff to develop their skills and contribute positively to patient experiences. As a respected employer in the healthcare sector, this facility offers a collaborative workspace where employees are valued for their dedication and reliability. The work environment is fast-paced and patient-focused, requiring individuals to efficiently manage multiple tasks while maintaining the highest standards... Show More
Job Requirements
- High school diploma
- at least one year of experience in scheduling, customer service, and clerical support
- ability to multi-task
- ability to route calls and maintain schedules
- proficiency with Microsoft Office and database or spreadsheet software
- strong attention to detail
- effective written and verbal communication skills
- ability to operate standard office equipment
- capable of sitting, walking, standing, bending, and lifting up to 20 pounds
- functional speech, vision, and hearing
- familiarity with office environment and equipment operation.
Job Qualifications
- High school graduate
- minimum of one year of experience in scheduling, customer service, and administrative or clerical support
- proficiency in Microsoft Office (Excel, PowerPoint, Access, Word) or similar software
- strong organizational skills
- excellent written and verbal communication skills
- ability to build rapport and relate to diverse individuals
- ability to operate standard office equipment.
Job Duties
- Greets patients and visitors in a prompt, courteous, and helpful manner
- collects insurance co-payments
- responds to routine requests for information
- schedules and maintains calendar of appointments, meetings, and travel
- coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation
- schedules patients and enters information into the computer system
- coordinates patient appointments with other areas or physician offices as needed
- answers and screens telephone calls, triages clinical calls and resolves problems appropriately
- assembles, copies, and releases patient medical records
- works with Medical Records Department regarding requests for notes/additional information
- generates basic reports, modifies/updates existing reports, and distributes reports as needed
- opens, sorts, and distributes mail and department documents efficiently
- operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office supplies
- completes referrals, tracks, and follows up on need for re-authorizations
- processes patient registration and obtains required information
- may process billing/reimbursement forms and other department records
- maintains logs and reports
- performs simple calculations as needed
- assists with gathering, organizing, and compiling data for reports, meetings, etc.
Job Location
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