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Clerical Office Assistant - Rehab

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.40 - $30.60
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule

Job Description

This organization is a healthcare facility dedicated to providing exceptional patient care and support services. Known for its commitment to quality and compassionate care, it serves a diverse population through a wide range of medical and administrative functions. The facility promotes a professional and supportive environment, encouraging staff to develop their skills and contribute positively to patient experiences. As a respected employer in the healthcare sector, this facility offers a collaborative workspace where employees are valued for their dedication and reliability. The work environment is fast-paced and patient-focused, requiring individuals to efficiently manage multiple tasks while maintaining the highest standards... Show More

Job Requirements

  • High school diploma
  • at least one year of experience in scheduling, customer service, and clerical support
  • ability to multi-task
  • ability to route calls and maintain schedules
  • proficiency with Microsoft Office and database or spreadsheet software
  • strong attention to detail
  • effective written and verbal communication skills
  • ability to operate standard office equipment
  • capable of sitting, walking, standing, bending, and lifting up to 20 pounds
  • functional speech, vision, and hearing
  • familiarity with office environment and equipment operation.

Job Qualifications

  • High school graduate
  • minimum of one year of experience in scheduling, customer service, and administrative or clerical support
  • proficiency in Microsoft Office (Excel, PowerPoint, Access, Word) or similar software
  • strong organizational skills
  • excellent written and verbal communication skills
  • ability to build rapport and relate to diverse individuals
  • ability to operate standard office equipment.

Job Duties

  • Greets patients and visitors in a prompt, courteous, and helpful manner
  • collects insurance co-payments
  • responds to routine requests for information
  • schedules and maintains calendar of appointments, meetings, and travel
  • coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation
  • schedules patients and enters information into the computer system
  • coordinates patient appointments with other areas or physician offices as needed
  • answers and screens telephone calls, triages clinical calls and resolves problems appropriately
  • assembles, copies, and releases patient medical records
  • works with Medical Records Department regarding requests for notes/additional information
  • generates basic reports, modifies/updates existing reports, and distributes reports as needed
  • opens, sorts, and distributes mail and department documents efficiently
  • operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office supplies
  • completes referrals, tracks, and follows up on need for re-authorizations
  • processes patient registration and obtains required information
  • may process billing/reimbursement forms and other department records
  • maintains logs and reports
  • performs simple calculations as needed
  • assists with gathering, organizing, and compiling data for reports, meetings, etc.

Job Location

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