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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.85 - $24.04
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
Retirement Plan
prescription drug coverage
Paid Time Off
Tuition Assistance
Job Description
Augusta University is Georgia's premier innovation center dedicated to education and healthcare, committed to training future leaders, innovators, and healthcare providers. With over 12,000 students enrolled across four campuses in Augusta and additional locations statewide, Augusta University stands as a leader in blending real-world experiences with academic learning. The university specializes in fields ranging from cybersecurity—situated at the core of Georgia's cybersecurity hub—to arts, humanities, and health sciences. As Georgia's only public academic health center, it drives groundbreaking research aimed at creating a healthier and more prosperous society while delivering cutting-edge patient care. Augusta University's mission and values emphasize community... Show More
Job Requirements
- High school diploma GED or equivalent from a recognized accrediting organization
- Four years of customer service experience working with enterprise software applications such as event scheduling systems
- Ability to communicate effectively both verbally and in writing
- Detail-oriented with strong organizational skills
- Capacity to work collaboratively with multiple university departments
- Willingness to undergo background check as required
- Availability to work weekdays during day shift
Job Qualifications
- High school diploma GED or equivalent
- Four years of customer service experience with enterprise software applications
- Experience with relational databases such as SQL preferred
- Proficiency in word processing and spreadsheet applications
- Excellent interpersonal written and verbal communication skills
- Strong organizational and prioritization skills
Job Duties
- Prepare communicate and distribute academic schedules each term for all colleges
- Prepare monthly space utilization reports with charts and graphs
- Maintain communication and relationships with Registrar's Office colleges and support organizations
- Identify and resolve scheduling conflicts and disputes among academic and event needs
- Manage space information for EMS and Banner systems
- Schedule academic classes and special events in compliance with university policies
- Provide training and support for EMS users and troubleshoot system errors
- Facilitate emergency room reassignments and coordinate with facilities and instructional systems
- Generate reports for decision makers including room usage and building utilization
- Manage contracts billing and related procedures for room usage
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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