Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,000.00 - $113,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Job Description
Liberty Mutual is a renowned global insurance company recognized for its commitment to innovation, customer service, and industry-leading expertise. With a long-standing presence in the insurance market, Liberty Mutual consistently outpaces the industry in year-over-year growth, providing comprehensive insurance solutions that meet the evolving needs of its clients. As a financially strong and customer-focused organization, Liberty Mutual supports a diverse work culture that encourages professional growth, inclusion, and employee well-being.
The company is currently offering an exciting opportunity for a Workers Compensation Claims Specialist within the West Region. This role is suited for motivated professionals who are eager to contribute their knowledge and expertise to a dynamic claims team. The position involves handling moderately complex to complex workers compensation claims, making decisions about liability and compensability, evaluating losses, negotiating settlements, and managing commercial property/casualty claims related to bodily injury or property loss. The specialist will work closely with internal teams and external partners to ensure timely and fair claim resolutions, involving investigative activities and legal coordination.
This role offers various levels of career progression, with candidates potentially considered as Claims Specialist II, Senior Claims Specialist I, or Senior Claims Specialist II based on skills and experience. The salary range is competitive and varies by geographic location. Employees are expected to reside within 50 miles of Lake Oswego, OR, or Chandler, AZ, with a hybrid work arrangement requiring onsite presence twice a month; candidates from California and Washington states may be eligible for 100% remote work, subject to policy changes.
Job responsibilities are multifaceted and include investigating claims by interviewing insureds and witnesses, collecting evidence, engaging specialized experts when necessary, assessing policy coverage, managing reserves, conducting negotiations within authority limits, coordinating litigation activities including participation in trials, mentoring team members, contributing to quality reviews, and supporting various dispute resolution processes such as mediations and arbitrations. This specialist role demands a keen eye for detail, exceptional communication skills, and the ability to balance complex legal and medical considerations.
Liberty Mutual's pay philosophy emphasizes competitive salaries reflecting market value, employee skills, experience, education, and certifications, alongside opportunities for career development and bonus earnings. The company also prioritizes workplace inclusivity, professional development, and comprehensive benefits to ensure employees feel valued and supported. Liberty Mutual encourages a culture where everyone can thrive and make meaningful impacts for the business, customers, and community. The company is an equal opportunity employer committed to diversity and fairness in all employment practices.
The company is currently offering an exciting opportunity for a Workers Compensation Claims Specialist within the West Region. This role is suited for motivated professionals who are eager to contribute their knowledge and expertise to a dynamic claims team. The position involves handling moderately complex to complex workers compensation claims, making decisions about liability and compensability, evaluating losses, negotiating settlements, and managing commercial property/casualty claims related to bodily injury or property loss. The specialist will work closely with internal teams and external partners to ensure timely and fair claim resolutions, involving investigative activities and legal coordination.
This role offers various levels of career progression, with candidates potentially considered as Claims Specialist II, Senior Claims Specialist I, or Senior Claims Specialist II based on skills and experience. The salary range is competitive and varies by geographic location. Employees are expected to reside within 50 miles of Lake Oswego, OR, or Chandler, AZ, with a hybrid work arrangement requiring onsite presence twice a month; candidates from California and Washington states may be eligible for 100% remote work, subject to policy changes.
Job responsibilities are multifaceted and include investigating claims by interviewing insureds and witnesses, collecting evidence, engaging specialized experts when necessary, assessing policy coverage, managing reserves, conducting negotiations within authority limits, coordinating litigation activities including participation in trials, mentoring team members, contributing to quality reviews, and supporting various dispute resolution processes such as mediations and arbitrations. This specialist role demands a keen eye for detail, exceptional communication skills, and the ability to balance complex legal and medical considerations.
Liberty Mutual's pay philosophy emphasizes competitive salaries reflecting market value, employee skills, experience, education, and certifications, alongside opportunities for career development and bonus earnings. The company also prioritizes workplace inclusivity, professional development, and comprehensive benefits to ensure employees feel valued and supported. Liberty Mutual encourages a culture where everyone can thrive and make meaningful impacts for the business, customers, and community. The company is an equal opportunity employer committed to diversity and fairness in all employment practices.
Job Requirements
- Minimum of 2 years of experience in Workers Compensation claims handling lost time and litigated claims
- Direct claims handling experience from investigation through resolution is required
Job Qualifications
- BS/BA degree or equivalent work experience
- Minimum of 2 years experience in claims adjustment, general insurance or formal claims training
- Required to obtain and maintain all applicable licenses
- Continuing education courses leading to industry certifications preferred such as AEI, IIA, CPCU
- Knowledge of claims investigation techniques, medical terminology and legal aspects of claims
Job Duties
- Plan and conduct investigations of claims including interviewing insureds, witnesses and claimants, collecting and evaluating documentation and evidence to analyze coverage and determine liability
- Determine the need for and engage independent adjusters, cause and origin experts and independent medical examiners
- Refer claims to subrogation group or Special Investigations Unit as appropriate
- Assess policy coverage for submitted claims and notify the insured of issues
- determine and establish reserve requirements and adjust reserves during claim processing
- Assess actual damages associated with claims and conduct negotiations within assigned authority limits to settle claims
- Coordinate litigation activities associated with assigned claims to ensure timely and cost-effective resolution
- attend trials as a representative of the company
- Act as senior technical professional on team by assisting team members with escalated issues
- Mentor and train new team members
- Participate in Quality Review process
- participate in Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and assist in conducting closed file reviews
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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