Civic/Convention Center Manager

The City of New Braunfels is a vibrant and forward-thinking municipal government that is deeply committed to serving its community, planning for the future, and preserving the natural beauty that the area is known for. As a city rich in cultural heritage and focused on sustainable stewardship of resources, New Braunfels upholds five core values that guide every facet of its operations: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. These values form the foundation for the city's dedication to maintaining a hospitable, thriving, and well-managed environment for its citizens and visitors. The city prides itself on offering competitive salaries and comprehensive benefits to attract and retain motivated professionals who share the city's passion for public service and community development.

The City of New Braunfels has an exciting opportunity for a motivated public servant to join its team as the Manager of the Civic and Convention Center. This is a key leadership role within the Civic Center Department, designated as exempt under the Fair Labor Standards Act (FLSA) classification. The position offers a competitive hiring salary range between $78,000 and $104,000 annually, reflecting the substantial responsibilities and expertise required for the role. The successful candidate will be tasked with managing and coordinating the wide-ranging administrative and operational activities of the Civic/Convention Center, ensuring that clients and visitors receive an outstanding level of customer satisfaction through efficient and professional venue operations.

This management position encompasses overseeing day-to-day operations including reservations, personnel management, budget oversight, building maintenance, local marketing, financial transactions, and project management. The role is pivotal in facilitating a smooth, engaged, and client-friendly environment while supporting the city’s mission and vision to enhance community experiences. The Manager will actively participate in improving event coordination, monitor and maintain reservation systems and client databases, and develop policies and procedures to maintain quality assurance, energy efficiency, and safety compliance. They will also generate and analyze data reports, prepare oral and written presentations, and attend public hearings as needed.

The role demands strategic collaboration with internal teams and external stakeholders such as the Convention & Visitors Bureau to promote the venue and boost tourism. The Manager will spearhead communication regarding adherence to fire codes, safety regulations, security protocols, vendor coordination, and other important operational elements to ensure compliance and a superior guest experience. Additionally, this position requires continuous professional development and staying abreast of industry standards to keep the Civic and Convention Center aligned with best practices and current market expectations.

The City of New Braunfels offers strong total rewards to its employees, including competitive medical, dental, and vision insurance, a 2:1 match on retirement contributions, paid volunteer time off, vacation accrual from the date of hire, longevity pay, tuition reimbursement, bilingual pay incentives, and ongoing professional development opportunities.