City Hall Receptionist - Front Desk (ON-CALL ONLY)

The City of Minnetonka, located in Minnesota, prides itself on fostering a supportive and employee-focused culture that emphasizes work-life balance and well-being. As a local government entity, Minnetonka is committed to making a meaningful impact on the community by providing excellent services through its dedicated staff. Employees in the City of Minnetonka work collaboratively to drive positive change while supporting each other professionally and personally. This environment ensures that every team member’s contributions matter and that they have the opportunity to make a tangible difference in the lives of residents and visitors alike. The city promotes an inclusive workplace that values diversity, equal opportunity, and the voices of all employees. Minnetonka also offers flexible work arrangements to help employees integrate their professional responsibilities with their personal lives effectively.

The City of Minnetonka is actively seeking a reliable and personable City Hall Receptionist to join the General Administration/City Clerk division within its Administration Department. This flexible part-time, on-call position offers an hourly wage of $27.90 and is based at the City Hall located at 14600 Minnetonka Blvd, Minnetonka, MN. This role is a non-benefit earning opportunity, meaning it does not include traditional benefits, and work hours may vary depending on department needs with no guaranteed minimum hours.

The primary focus of the City Hall Receptionist is to serve as the initial point of contact for all visitors and callers to City Hall, thereby ensuring that all public interactions are handled with the utmost professionalism and customer service excellence. Responsibilities include managing the reception area phone console, welcoming and assisting visitors in person, directing them or their calls to the appropriate departments, and providing support for various administrative and clerical tasks. The receptionist also assists the public in completing forms and applications such as voter registrations, absentee ballots, and employment applications, and supports election night activities. Additionally, the role involves ordering and organizing office supplies, supporting records management, coordinating mail distribution, and making arrangements for city functions including council meeting suppers.

This position requires a candidate with strong interpersonal skills, a public service orientation, and the ability to handle multiple tasks efficiently in a customer-facing environment. Experience with multi-line telephone systems and previous work in customer service is essential to succeed in this role. The ideal candidate will possess a high school diploma or GED, demonstrate capabilities with common office software such as the Microsoft Suite, and have familiarity with general office procedures and event support services like catering. The job also demands physical abilities such as the capacity to lift up to 50 pounds occasionally and perform repetitive motions such as sitting, standing, and reaching with hands and arms.

Overall, this role offers a unique opportunity to contribute to the smooth operation of City Hall and promote a welcoming atmosphere for the community. If you are enthusiastic about public service, enjoy engaging with diverse groups of people, and thrive in a dynamic office environment, the City of Minnetonka’s City Hall Receptionist position could be a fulfilling part-time opportunity for you.