Citrus Shack Assistant Manager

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.25 - $23.75

Work Schedule

Day Shifts

Benefits

Multiple Tiers of Medical Coverage

Dental Insurance

Vision Insurance

24/7 Teledoc service

free maintenance medications

Pet insurance

hotel discounts

Tuition Reimbursement

Paid Time Off

401k Match

Job Description

The Sunny Hotel is a distinguished beachfront property located in the vibrant Sunny Isles Beach, Florida. Renowned for its picturesque ocean views and modern amenities, the hotel offers guests a tropical paradise experience that combines luxury, comfort, and exceptional service. The hotel is an integral part of the bustling Sunny Isles Beach community, a destination known for its warm climate, lively atmosphere, and diverse cultural offerings. Employees at The Sunny Hotel enjoy working in an environment that values hospitality excellence, career growth, and a strong team-oriented culture. The Sunny Hotel provides a unique work setting where dedicated professionals can thrive while delivering memorable guest experiences in one of Florida's premier coastal locales.

The role of Assistant Restaurant Manager at The Sunny Hotel is an exciting opportunity for passionate individuals interested in the food and beverage industry. As an Assistant Restaurant Manager, you will play a key role in supporting the day-to-day operations of the hotel’s restaurant and ensuring that every guest enjoys an exceptional culinary experience. This position requires strong leadership, excellent communication skills, and a customer-focused approach to service. You will be involved in supervising staff, training new team members, collaborating with the culinary team to optimize menu offerings, and maintaining high standards of food quality and service. The role also emphasizes the importance of guest satisfaction by handling inquiries and resolving complaints professionally and efficiently.

In addition to operational responsibilities, the Assistant Restaurant Manager will monitor sanitation and safety protocols to uphold a hygienic and safe dining environment. Inventory management, cost control, and scheduling are also vital components of the position. The hotel fosters a positive work culture where teamwork and motivation are key to delivering outstanding dining experiences. Working at The Sunny Hotel means joining a renowned hospitality brand that values your growth and contributions, offering opportunities for career advancement and competitive compensation. If you are eager to grow in a fast-paced, dynamic environment while contributing to a high-quality hospitality experience, this role offers the perfect platform to elevate your career and make a meaningful impact on the guest experience.

Job Requirements

High school diploma or equivalent
2-3 years prior supervisory or management experience
Prior hotel food and beverage experience preferred
Ability to communicate effectively with customers and team members
Excellent problem-solving skills
Strong associate relations and conflict resolution skills
Prior cash handling experience
Experience with scheduling, payroll, and labor management
Experience with MICROS POS system
Prior Serve Safe Certification preferred
TIPS or CARE Certification required
CPR Certification preferred
Ability to obtain Hepatitis A vaccination within 10 days of hire
Availability to work AM and PM shifts

Job Qualifications

2-3 years prior supervisory or management experience, prior hotel food and beverage experience preferred
Ability to communicate effectively with customers and other team members
Excellent problem-solving skills
Strong associate relations skills, and good conflict resolution skills
Prior cash handling experience
Experience with scheduling, payroll and labor management
Experience with MICROS POS system
Prior Serve Safe Certification preferred
TIPS or CARE Certification
CPR Certification preferred
Must be able to obtain a Hepatitis A within 10 days of hire
Able to work AM and PM shifts

Job Duties

Assist in managing the restaurant operations, including staff supervision, scheduling, and training
Ensure high standards of food quality, presentation, and service are maintained
Collaborate with the culinary team to develop and execute menu offerings
Monitor and analyze guest feedback to continually improve the dining experience
Uphold sanitation and safety regulations to provide a clean and hygienic environment
Foster a positive work culture and motivate the team to deliver exceptional service
Handle guest inquiries, complaints, and requests promptly and professionally
Assist in managing inventory, ordering supplies, and controlling costs