Citizens Teller - Part Time

Citizens Bank is a leading financial institution in the United States known for providing a broad range of financial products and services to its customers. With a commitment to community involvement and customer-centric values, Citizens Bank strives to help individuals and businesses meet their financial goals through personalized solutions and excellent service. Operating in multiple states with numerous branches, Citizens Bank offers a collaborative work environment that encourages professional growth, innovation, and meaningful connections with the communities it serves. The bank places strong emphasis on diversity, equity, and inclusion, ensuring a respectful workplace where every employee can thrive and contribute to the bank’s mission of helping customers achieve financial success.

The role of a Citizens Teller at Citizens Bank is an essential frontline position where you make a tangible difference by delivering outstanding customer service in branch locations. Starting with a competitive hourly wage beginning at $21, the teller plays a pivotal role in greeting customers promptly and assisting them with a variety of banking transactions and inquiries. This position requires comfort and proficiency with digital technologies such as mobile banking apps and ATMs, enabling the teller to facilitate smooth transaction processes and educate customers on utilizing these convenient tools. Beyond routine transactions, the Citizens Teller seeks opportunities to provide personalized financial advice and solutions tailored to individual customer needs. By doing so, the teller not only resolves immediate concerns but also connects customers to bankers for more advanced services, helping them take the next step toward their financial aspirations.

The Citizens Teller is expected to adhere strictly to all financial policies, including proper cash handling protocols and compliance with applicable state and local laws and regulations, ensuring a secure and trustworthy banking environment. This role is perfect for candidates who enjoy engaging with people, possess strong communication skills, and have a desire to contribute to customers' financial well-being. The teller’s ability to listen actively and identify customer needs results in enhanced customer experiences and long-lasting relationships. Citizens Bank fosters an inclusive atmosphere where employees' ideas and feedback are valued, supporting personal development and career growth through training, coaching, and promotion opportunities.

The work schedule for this position typically requires 20 hours per week with flexibility for branch hours that may include evenings and weekends. This part-time schedule is ideal for those seeking work-life balance while enjoying rewarding work in the financial sector. Alongside competitive pay, employees benefit from comprehensive healthcare coverage including medical, dental, and vision insurance, a 401(k) plan with corporate match, tuition assistance, mental health programs, and other wellness offerings. Additionally, Citizens Bank encourages community involvement by providing paid volunteer time and matching charitable donations, empowering employees to make a positive impact both professionally and personally.

Overall, the Citizens Teller role offers meaningful work and growth opportunities in a well-established financial institution. The position is suited for individuals who are customer-focused, technologically adept, process-oriented, and motivated to excel in a dynamic branch environment.