Citizens Teller

Citizens is a well-established financial institution dedicated to helping customers achieve their financial goals through personalized service and innovative solutions. As a reputable bank with a strong community presence, Citizens prioritizes meaningful interactions and the development of long-term relationships with its customers. Known for its commitment to diversity, inclusion, and equal opportunity employment, Citizens supports the growth and wellbeing of its employees while providing comprehensive benefits and a supportive work environment. The bank values the contributions of each team member in delivering exceptional service and empowering customers to make important financial decisions that impact their lives ranging from buying a home to building a business or saving for the future.

The role of a Citizens Teller is pivotal in fostering positive customer experiences and supporting branch operations. As a Teller, you will be the initial point of contact for customers entering the branch, responsible for greeting them warmly and assisting with their financial transactions. This includes demonstrating the use of mobile apps and ATMs to facilitate digital payments efficiently. The position requires not only accurate transaction processing and cash handling but also the ability to educate customers on Citizens' products and services to help them meet their financial objectives. Tellers actively listen to customer needs, offer tailored solutions, and refer customers to Bankers when more specialized advice is needed. Compliance with financial policies, state and local regulations, and maintaining strict attention to detail are essential aspects of this role.

This position offers a starting salary of $21 per hour and up, with an actual pay range from $24.15 to $26.10 per hour based on location, skills, and experience. Employment is full-time at 40 hours per week, with work schedules that may include weekends and evenings depending on branch hours. Citizens provides extensive benefits, including medical, dental, and vision coverage, 401K with corporate match, tuition assistance, mental health resources, and more. Employees also enjoy additional paid time off for volunteering and opportunities for career development and advancement through training and coaching. Citizens makes use of innovative hiring practices, including a video interview assessment designed to expedite the recruitment process and identify qualified candidates efficiently.

Joining Citizens as a Teller means becoming part of a collaborative team committed to customer service excellence and personal growth. You will play an essential role in supporting customers at their financial journey's critical moments, whether they are managing everyday banking needs or pursuing long-term goals. This role invites energetic, detail-oriented individuals who are comfortable using digital tools and eager to engage with customers in a supportive and dynamic environment. Citizens values employees who demonstrate strong communication skills, customer-centric attitudes, and a solution-oriented mindset. This is an outstanding opportunity for those seeking a career in banking with a forward-thinking company that rewards hard work and fosters community involvement.