Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Professional Development
Job Description
Circa Resort & Casino is a premier luxury resort and casino located in Downtown Las Vegas, known for blending modern amenities with an authentic Vegas experience. This dynamic establishment offers a vibrant atmosphere featuring a state-of-the-art casino, world-class accommodations, unique entertainment options, and exceptional dining venues. Circa Resort & Casino is dedicated to providing an unparalleled guest experience, combining high-quality service with exciting activities that embody the spirit of Las Vegas. As a part of the hospitality industry, this resort sets itself apart by fostering a fun yet professional environment where employees are encouraged to contribute to an outstanding customer journey.
The Booth Attendant role in the valet department plays a crucial part in maintaining the standard of guest services at Circa Resort & Casino. This position requires an individual who is not only knowledgeable about the hotel's various services and features but is also well-versed in the attractions and activities available in Downtown Las Vegas. The Booth Attendant serves as a primary point of contact for guests, providing exceptional customer service support via inbound calls, booking reservations, and dispatching drivers efficiently. Responsibilities include managing communications with VIP services, casino hosts, and limousine drivers while ensuring the prompt assignment of drivers to vehicles. The role demands a friendly, composed professional who can multitask in a high-volume environment, displaying excellent communication skills and proficiency in computer systems including GPS software and Microsoft Office. The position typically involves a mix of indoor and outdoor work within a potentially noisy environment with exposure to secondhand smoke, requiring physical endurance to withstand prolonged periods of sitting and the manual dexterity to operate job-related equipment.
Working at Circa Resort & Casino as a Booth Attendant provides a unique opportunity to be a vital part of a high-energy team within a renowned hospitality landmark. The role demands attention to detail, a service-oriented mindset, and the ability to manage multiple inquiries and requests simultaneously while upholding the company's service standards. Candidates in this position gain valuable experience in guest relations, operational logistics, and team coordination within one of Las Vegas's most vibrant entertainment destinations. Circa Resort & Casino values its employees and promotes a supportive work environment that respects diversity, fosters professional growth, and recognizes the importance of every team member's contribution to the overall success of the property.
The Booth Attendant role in the valet department plays a crucial part in maintaining the standard of guest services at Circa Resort & Casino. This position requires an individual who is not only knowledgeable about the hotel's various services and features but is also well-versed in the attractions and activities available in Downtown Las Vegas. The Booth Attendant serves as a primary point of contact for guests, providing exceptional customer service support via inbound calls, booking reservations, and dispatching drivers efficiently. Responsibilities include managing communications with VIP services, casino hosts, and limousine drivers while ensuring the prompt assignment of drivers to vehicles. The role demands a friendly, composed professional who can multitask in a high-volume environment, displaying excellent communication skills and proficiency in computer systems including GPS software and Microsoft Office. The position typically involves a mix of indoor and outdoor work within a potentially noisy environment with exposure to secondhand smoke, requiring physical endurance to withstand prolonged periods of sitting and the manual dexterity to operate job-related equipment.
Working at Circa Resort & Casino as a Booth Attendant provides a unique opportunity to be a vital part of a high-energy team within a renowned hospitality landmark. The role demands attention to detail, a service-oriented mindset, and the ability to manage multiple inquiries and requests simultaneously while upholding the company's service standards. Candidates in this position gain valuable experience in guest relations, operational logistics, and team coordination within one of Las Vegas's most vibrant entertainment destinations. Circa Resort & Casino values its employees and promotes a supportive work environment that respects diversity, fosters professional growth, and recognizes the importance of every team member's contribution to the overall success of the property.
Job Requirements
- High School diploma or equivalent
- basic computer skills, comfortable with Microsoft Office
- experience with basic GPS software
- requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols
- manual dexterity to operate job related equipment
- must be able to withstand prolonged periods of sitting
- must be able to work indoors/outdoors and be exposed to various environmental factors
- work is typically in an area which may be noisy and may contain secondhand smoke
Job Qualifications
- Ability to communicate effectively with guests, team members, and management in both written and verbal forms
- must be able to multi-task in a high-volume environment
- ability to work effectively with associates, guests, and management
- excellent communication skills
- ability to read, write, and communicate in English
- ability to process information through a computer system
Job Duties
- Practice, support, and promote Company Service Standards at all times
- provide customer service support for inbound calls and book reservations
- maintain knowledge of all Las Vegas Casinos pick-up and drop-off locations as well as McCarran International Airport and private airports
- receive inbound telephone calls from customers, VIP services, casino hosts, and reservations
- radio dispatch accurate information to drivers
- assign drivers to vehicles
- answer incoming calls and inquiries from hotel guests, casino hosts, and limousine drivers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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