Cineplex Junxion Theatre Manager

Daly, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Work Schedule

Flexible

Benefits

Tuition Assistance

Employee assistance program

Flexible Hours

Discounted food and beverages on shift

opportunities to grow

inclusive work environment

Career development programs

Job Description

Cineplex is Canada's premier film exhibition company, dedicated to providing exceptional entertainment experiences across the nation. With a rich history and a commitment to innovation, Cineplex operates numerous multiplex theatres and entertainment venues, offering a wide range of services including film screenings, food and beverage options, and special events. The company prides itself on maintaining high standards for guest experience, operational excellence, and fostering a positive and inclusive work environment. As a leader in the entertainment industry, Cineplex continuously evolves to meet the dynamic needs of its diverse clientele and uphold its reputation as a top destination for movies and entertainment in Canada.

The role of Theatre Manager at Cineplex's Winnipeg location is pivotal to maintaining the company’s standard of excellence. Theatre Managers are responsible for overseeing the seamless operation of all entertainment, food and beverage, guest services, and retail functions within the venue. This leadership position requires a strong ability to enforce company policies, manage staff, and ensure the venue consistently meets both internal standards and external regulatory requirements. Theatre Managers play a crucial role in executing group events, recruiting and coaching management teams, and fostering a positive work culture that motivates staff to provide superior guest experiences.

In this capacity, the Theatre Manager will manage the theatre’s budget, strategize to grow revenues, and initiate projects that drive business growth and enhance Cineplex’s reputation in the marketplace. This role demands a hands-on leader who is comfortable navigating high-volume business periods and multi-department operations. The Theatre Manager is instrumental in balancing operational efficiency with quality guest interactions, while also nurturing employee development and upholding fair workplace practices. This position offers an excellent opportunity for professionals seeking to join a dynamic entertainment company with a strong focus on growth, diversity, and inclusion. The employment terms include flexible scheduling suited for extended hours as required, with benefits such as tuition assistance and opportunities for career advancement. Join Cineplex as a Theatre Manager to lead a passionate team dedicated to delivering Canada's number one movie-going experience.

Job Requirements

post-secondary education preferred
prior management experience in entertainment or retail environment
excellent communication skills
ability to work under pressure and adapt to changing business demands
strong leadership and interpersonal skills
availability to work flexible hours including evenings, weekends, and holidays
knowledge of health and safety regulations relevant to the venue
commitment to diversity and inclusion principles

Job Qualifications

experience in a similar environment
ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions
demonstrated the ability to lead a team during high volume business periods in multiple departments
ability to prioritize and manage multiple activities, attend to employee’s development while continuing to meet financial targets and reporting responsibilities
strong conflict resolution, negotiation, and objection handling skills
comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests
proficient with microsoft office suite
schedule flexibility to work extended hours as required

Job Duties

maintaining the seamless operation of all amusement, food and beverage, guest service and retail operations within the venue
ensuring that the facility consistently reflects company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements
being responsible for executing groups and events within venue
recruit, interview, train, and coach venue management, and plan for succession
ensure fair and equitable discipline, in compliance with the company’s discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management
manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex's reputation as Canada’s number 1 premier film exhibition company