Cicis Shift Leader

Cicis Pizza is a well-established pizza buffet restaurant chain with over 420 locations across 32 states and a growing presence in the United States. Known for its all-you-can-eat pizza buffet and variety of food options, Cicis Pizza has built a strong reputation for offering quality products and excellent customer service. The company operates in the fast-casual dining sector, catering to families, groups, and individuals who enjoy affordable, fresh, and delicious pizza along with a comfortable dining environment. Cicis Pizza emphasizes a team-oriented culture that values teamwork, energy, and fun as critical components of its operational philosophy. With a focus on maintaining the highest standards in food preparation and guest service, Cicis continues to expand its footprint while upholding the core principles that have made it a trusted name in the pizza industry.

The role of the Shift Leader at Cicis Pizza is pivotal to the daily success of each restaurant location. As a Shift Leader, you will take on key responsibilities to direct shift operations, ensure compliance with company standards, and uphold the quality of both products and services delivered to guests. This position is important because it supports operational excellence through leadership during shifts that require multitasking and a hands-on approach. You will be charged with supervising and coaching team members, managing guest relations to foster brand loyalty, and contributing toward achieving sales and profit goals.

This is a non-exempt, hourly position requiring candidates to be at least 18 years old. Shift Leaders must be able to work flexible schedules including nights, weekends, and potentially unscheduled hours to accommodate operational needs and emergencies. Reliable transportation is essential to fulfill work responsibilities. Shift Leaders are also expected to be proficient with technology such as phones and computers, and bilingual skills are preferred in certain markets to better serve diverse communities.

Safety, cleanliness, and organization within the restaurant are top priorities. Shift Leaders ensure that the location meets all safety and security standards, resulting in a safe and welcoming environment for guests and staff alike. The role demands excellent communication skills to train and guide team members using available resources like the Cicis Operations Manual and Team Member Handbook. Shift Leaders contribute substantially to inventory management and cash handling, helping to minimize waste and control costs effectively.

Employment with Cicis Pizza is contingent upon a satisfactory background check, and the company participates in the E-Verify program to confirm employment eligibility. This position offers an opportunity to grow within a dynamic and expanding company that invests in its people and values dedicated leadership. If you have a passion for the foodservice industry, enjoy leading teams, and want to be part of a brand committed to exceptional guest experiences, the Shift Leader role at Cicis Pizza presents a rewarding career path.