CHOICE People Implementation Entity Project Manager

POAH Communities is a mission-driven organization dedicated to managing over 13,000 affordable housing apartments across the United States. As a key part of the Preservation of Affordable Housing, Inc. family, POAH Communities is composed of more than 500 professionals who are passionate about excellence in affordable housing management. The organization's core belief is that quality housing management is more than just providing safe and comfortable homes; it is about creating environments where residents can thrive and build sustainable futures. POAH Communities is committed to resident success and community empowerment, recognizing that stable, affordable housing is a critical foundation for economic stability, health, and well-being.

Within this vibrant and impactful organization, the CHOICE People Implementation Entity Project Manager plays a pivotal role in the implementation of resident-focused initiatives as part of the U.S. Department of Housing and Urban Development's (HUD) Choice Neighborhood Initiative (CNI). This initiative focuses on revitalizing neighborhoods through comprehensive strategies that combine housing improvements with social, educational, and economic opportunities provided to residents. The Project Manager is responsible for leading the "People" pillar of CNI grants, overseeing the creation and execution of People Plans that address education, employment, health, and stability for residents in revitalized neighborhoods.

The role requires the Project Manager to act as a conduit between residents, service providers, nonprofit organizations, and housing management teams to ensure coordinated delivery of supportive services. These services are tailored to foster resident success, community growth, and economic well-being. Key to this position is the use of data-driven approaches to monitor and evaluate outcomes such as job placement, educational progression, health improvements, and housing stability. The Project Manager also manages budgets, contracts, and requests for proposals (RFPs) for service providers, ensuring financial stewardship and compliance with HUD regulations.

In addition to program management and coordination, the Project Manager is deeply involved in community engagement, facilitating resident training sessions, individual development plans, leadership training, and organizing community events that promote inclusion and empowerment. This role requires a strong emphasis on empathy and trauma-informed approaches, fostering welcoming and respectful environments for residents and staff alike.

Administrative leadership is a significant facet of the position, involving the supervision and coaching of case management staff, maintaining data integrity especially in CRM systems such as Salesforce, and ensuring accurate and timely reporting for compliance with HUD and other third-party requirements. The Project Manager also plays a leadership role in continuous quality improvement processes, designing systems to create efficient and resident-responsive service delivery.

The Project Manager collaborates closely with community impact teams, property management, and various stakeholders to align program activities with overarching neighborhood revitalization goals. This collaboration ensures that residents receive comprehensive wraparound support addressing employment, health, early childhood education, and school-aged educational progression.

Financial management responsibilities include monitoring and documenting all program-related expenditures, working closely with the finance department to ensure transparency and accountability, and actively seeking new partnerships and funding opportunities.

POAH Communities values candidates who possess a strong commitment to equity, cultural humility, and resident-centered communication. The ideal candidate will have a background in social work, psychology, mental health, or related fields, with progressive experience in supportive housing or related community services. The ability to manage multiple priorities, work collaboratively across departments, and engage directly with residents to foster trust and empowerment is critical.

POAH Communities offers a competitive salary structure that reflects individual experience and provides a comprehensive benefits package. Through this role, the Project Manager has the unique opportunity to contribute significantly to community revitalization, helping residents build better lives while supporting the organization’s mission to provide quality affordable housing and services that transform neighborhoods.