
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.30
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
employee discount
flexible schedule
Training and Development
Job Description
Dairy Queen, a beloved and iconic brand known for its delicious ice cream treats and quick-service food offerings, is represented in this opportunity by an independent franchisee operating under the Dairy Queen system. Dairy Queen franchisees are independently owned and operated businesses, distinct from American Dairy Queen Corporation and International Dairy Queen, Inc. This specific franchise operates at the address 555 NW Saltzman Rd, Portland, OR 97229, managed by 18416 - Cedar Mill 18416 LLC. The franchisee is the direct employer and responsible for all hiring, wage, hour, and employment-related decisions, ensuring a local touch and management wholly invested in the community and customer satisfaction.
Joining the Dairy Queen team as an employee means becoming part of a fast-paced, friendly, and customer-focused environment that values positivity, energy, and a passion for the brand. The role centers on delivering exceptional customer (fan) service, creating memorable experiences for each guest who walks through the door. Employees act as brand ambassadors, upholding the professional standards and culture that have made Dairy Queen a household name. This is not just a job but an opportunity to be part of a team that values accountability, ownership, and the joy of creating smiles and stories for customers.
The position offers a pay rate of $16.30 per hour, reflecting the commitment the franchisee places on attracting enthusiastic and reliable team members. The work environment is dynamic and fun, catering to individuals who thrive under pressure, enjoy engaging with others, and are motivated by teamwork and personal growth. There will be a focus on precise food handling and safety standards to ensure customer health and satisfaction, while fostering a clean, safe, and inviting atmosphere for both fans and team members.
Employees can expect a variety of responsibilities, from greeting customers warmly and assisting with menu choices to preparing treats efficiently and maintaining the restaurant’s cleanliness. The job requires clear communication, a positive attitude, and cooperation with management and peers to keep operations running smoothly. Service recovery procedures are in place to address and resolve any customer concerns promptly and effectively.
This role is ideal for individuals who enjoy fast-paced service roles, have an interest in the food and beverage industry, and are eager to contribute to a well-respected franchise brand. Those who embrace these responsibilities will find a rewarding experience in delivering fan-first service and contributing positively to the Dairy Queen community. Whether just starting out in the workforce or looking for a position that offers both challenge and camaraderie, this opportunity is well worth considering for those passionate about customer service and quality food service.
Joining the Dairy Queen team as an employee means becoming part of a fast-paced, friendly, and customer-focused environment that values positivity, energy, and a passion for the brand. The role centers on delivering exceptional customer (fan) service, creating memorable experiences for each guest who walks through the door. Employees act as brand ambassadors, upholding the professional standards and culture that have made Dairy Queen a household name. This is not just a job but an opportunity to be part of a team that values accountability, ownership, and the joy of creating smiles and stories for customers.
The position offers a pay rate of $16.30 per hour, reflecting the commitment the franchisee places on attracting enthusiastic and reliable team members. The work environment is dynamic and fun, catering to individuals who thrive under pressure, enjoy engaging with others, and are motivated by teamwork and personal growth. There will be a focus on precise food handling and safety standards to ensure customer health and satisfaction, while fostering a clean, safe, and inviting atmosphere for both fans and team members.
Employees can expect a variety of responsibilities, from greeting customers warmly and assisting with menu choices to preparing treats efficiently and maintaining the restaurant’s cleanliness. The job requires clear communication, a positive attitude, and cooperation with management and peers to keep operations running smoothly. Service recovery procedures are in place to address and resolve any customer concerns promptly and effectively.
This role is ideal for individuals who enjoy fast-paced service roles, have an interest in the food and beverage industry, and are eager to contribute to a well-respected franchise brand. Those who embrace these responsibilities will find a rewarding experience in delivering fan-first service and contributing positively to the Dairy Queen community. Whether just starting out in the workforce or looking for a position that offers both challenge and camaraderie, this opportunity is well worth considering for those passionate about customer service and quality food service.
Job Requirements
- communicate positively with fans and co workers constantly during shifts
- work well under pressure packed situations while maintaining a great attitude
- comfortable standing for entire shift and able to lift 50 pounds
- practice established food handling procedures and meet any local health regulations
- exhibit good manners, proper personal hygiene and promptness
- have fun and maintain a positive attitude at all times
Job Qualifications
- positive attitude and passion for customer service
- ability to work in a fast paced environment
- effective communication skills
- ability to follow food handling and safety procedures
- team player mindset
- reliability and punctuality
- willingness to learn and take ownership in responsibilities
Job Duties
- be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- enthusiastically greet and welcome fans to the Dairy Queen brand
- assist fans with menu navigation and product ingredient questions
- strive to exceed fan expectations and deliver fan first service through timely and quality service
- calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- prepare treat products following restaurant, health, and safety standards and procedures
- create and maintain a positive, safe, clean, and inviting environment for fans and team members
- at all times exhibit a genuine passion for excellence
- perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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