Childcare Receptionist

St. George, UT, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $15.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

Flexible work schedule

Employee assistance program

Retirement plan options

Employee Discounts

Job Description

Friends of Switchpoint is a reputable non-profit organization dedicated to serving individuals, families, and veterans in Utah who are facing poverty and homelessness. Established in 2014, the organization has been a driving force in creating meaningful change within the community by offering comprehensive support programs aimed at empowering those in need. Friends of Switchpoint’s mission focuses on addressing the root causes of poverty by providing a detailed plan and the necessary resources to help individuals achieve self-sufficiency. Their vision is a community where every individual recognizes their inherent worth and value, fostering self-esteem, hope, and restored abilities, all thriving in affordable and stable housing environments.

With a strong foundation built on cultural values like kindness, connection, kinship, self-worth, and self-reliance, the organization nurtures a culture of empathy, support, and proactive leadership. These core principles guide every aspect of their services and internal operations. Their motto, "It Takes All of Us to End Homelessness," encapsulates their belief in collective responsibility and community collaboration.

The role of Childcare Receptionist is a part-time position operating Monday through Friday, between 6 a.m. and midnight, with possible work on weekends and holidays. The position is located in the Stepping Stones childcare center, a subsidiary part of Friends of Switchpoint. This center is an innovative early childhood care and education facility serving children from birth to twelve years old. Open 24/7, it caters to working families with varied schedules, aiming to provide a warm, safe, nurturing, and exceptionally high-quality environment for children.

The Childcare Receptionist serves as the professional first point of contact for the center, greeting children, families, and visitors with a friendly and calm demeanor, even under pressure. This role requires outstanding multitasking abilities, including handling phones, managing security doors, and operating the intercom system. The receptionist supports the teaching staff and acts as the Director Designee when necessary. Flexibility and a willingness to work collaboratively as a team member are essential qualities, as the role contributes to the overall smooth functioning and supportive atmosphere of the childcare center.

Additional responsibilities include maintaining confidential records and paperwork, managing phone communications professionally, screening visitors discreetly, and assisting with inventory and ordering office supplies. The candidate will also be expected to complete and maintain compliance documentation, provide assistance with mailings, and help the Director and Assistant Director as needed. This role demands professionalism, empathy, strong organizational skills, and a friendly, approachable persona. The starting wage is $15 per hour on a dependent on experience basis. Candidates must pass a Utah Child Care Licensing Background Check and stay current with all necessary certifications and training.

Job Requirements

Must be able to pass a Utah Child Care Licensing Background Check
High School Diploma or equivalent
at least 18 years old
availability to work a flexible schedule including possible weekends and holidays
able to remain calm under pressure
fluent in English both spoken and written
knowledge of Microsoft Outlook, Word, and Excel is preferable
computer proficiency and typing skills
ability to work with diverse populations
maintain professionalism and confidentiality
ability to multitask and manage security systems
willingness to cross-train in classroom duties
maintain required certifications including CPR/First Aid and Food Handlers Permit

Job Qualifications

High School Diploma or GED or equivalent
compliance with local, state, and federal laws governing childcare
excellent written and verbal communication skills
excellent organizational, problem-solving, and time-management skills
friendly and approachable demeanor
maintain a professional appearance, attitude, and work ethic always
ability to work as a team member with other staff and families
must be at least 18 years old
must pass a Utah Child Care Licensing Background Check
obtain required training upon hire per Utah Child Care Licensing including preservice training and annual training
complete and maintain current CPR/First Aid and Food Handlers Permit certifications
willingness to cross-train in the classroom

Job Duties

Act as a professional as the first point of contact to greet children, families and guests with a warm, friendly demeanor
answer their questions
work with a highly diverse population
pass a Utah Child Care Licensing Background Check
stay calm under pressure
answer incoming phone calls and direct calls and messages
learn to use the intercom system
maintain a pleasant, smiling, and professional phone voice
take and distribute phone messages
transfer phone calls through the center
be fluent in English language both spoken and written, bilingual is a bonus
work pleasantly and professionally with teachers and show empathy and understanding for young children and their parents
maintain highly organized and discrete filing of confidential and general paperwork
be computer proficient and able to type
knowledge of Microsoft Outlook, Word, and Excel is preferable
discreetly screen visitors using good judgment or ask if questionable
record all compliance documents including fire drills, illness/accident forms
maintain daily attendance records and paperwork
use the copier and maintain it
inventory and ordering of office supplies
assist Director and Assistant Director with other tasks as needed
handle mailings as needed
perform other duties as assigned