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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with matching
Paid Time Off
Covered travel expenses
Room and board
Job Description
American Cruise Lines is the largest USA flagged cruise line, known for providing unique small ship cruising experiences across the United States. With a modern fleet of vessels accommodating up to 200 passengers, the company is dedicated to delivering exceptional hospitality and unforgettable cruise journeys that showcase the beauty and culture of America. The brand is recognized for its strong commitment to quality, safety, and guest satisfaction, making it a leader in the domestic cruise market. As the company continues to grow, it is expanding its shipboard management team for an exciting 2026 season, emphasizing superior service and operational excellence.... Show More
Job Requirements
- Three plus years of management experience in hotel or food and beverage sectors
- Bachelor’s degree in business or hospitality management preferred
- Must pass a US Coast Guard regulated pre-employment drug test
- Possession of a Transportation Worker Identification Credential (TWIC)
- Willingness to reside and work aboard the ship
- Able to meet moderate physical demands including lifting, bending, and standing
- Flexible availability for extended travel including 14 to 15 hour shift days for six to eight weeks
- Able to perform essential job functions with or without accommodation
Job Qualifications
- Three plus years of management experience in hotel or food and beverage sectors
- Bachelor’s degree in business or hospitality management preferred
- Proficient in Microsoft Office applications
- Willingness to reside and work aboard the ship
- Positive attitude and determination to succeed
- No cruise industry experience required
- Capable of meeting moderate physical demands including lifting, bending, and standing
- Must pass a US Coast Guard regulated pre-employment drug test
- Flexible availability for extended travel including 14 to 15 hour shift days for six to eight weeks
- Possession of a Transportation Worker Identification Credential (TWIC)
- Able to perform essential job functions with or without accommodation
Job Duties
- Supervise department heads, including Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef, and Guest Service Coordinator
- Hold team members accountable to company standards
- Ensure compliance with operational manuals and service procedures
- Provide immediate, constructive feedback to the management team
- Anticipate and fulfill guest and crew needs promptly
- Resolve issues swiftly and seek home office support when necessary
- Engage with guests during onboard events and meals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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