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Job Overview
Employment Type
Full-time
Compensation
Hourly
Work Schedule
Flexible
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
Paid Time Off
Tuition Reimbursement
401k Match
Job Description
Eden Roc Miami Beach is an iconic oceanfront resort located in the vibrant heart of Miami Beach, Florida. Renowned for its luxurious accommodations, stunning ocean views, and premier amenities, Eden Roc Miami Beach represents a hallmark of elegance and sophistication in the hospitality industry. The resort combines historic charm with modern luxury to offer guests an unforgettable experience. Known for its exceptional guest services, Eden Roc Miami Beach caters to a discerning clientele that expects nothing but the best in comfort, style, and hospitality.
As a member of the Eden Roc Miami Beach team, you join a prestigious hospitality br... Show More
As a member of the Eden Roc Miami Beach team, you join a prestigious hospitality br... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in Microsoft Office and reservation systems
- Strong interpersonal skills
- Must pass pre-employment drug test and background check
Job Qualifications
- Previous experience in a customer service or hospitality role
- Excellent communication skills
- Strong problem-solving and interpersonal skills
- Knowledge of local attractions, restaurants, and transportation options
- Ability to multitask and prioritize guest requests
- Proficient in Microsoft Office and reservation systems
- Ability to work flexible hours including weekends and holidays
- Bilingual skills are a plus
Job Duties
- Assist guests with restaurant reservations
- Arrange transportation for guests
- Provide recommendations for local attractions
- Serve as a knowledgeable resource to guests
- Handle guest inquiries and requests promptly
- Coordinate with other hotel departments to fulfill guest needs
- Maintain up-to-date knowledge of hotel services and local area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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