Job Overview
Employment Type
Full-time
Compensation
Hourly
Work Schedule
Flexible
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
Paid Time Off
Tuition Reimbursement
401k Match
Job Description
Eden Roc Miami Beach is an iconic oceanfront resort located in the vibrant heart of Miami Beach, Florida. Renowned for its luxurious accommodations, stunning ocean views, and premier amenities, Eden Roc Miami Beach represents a hallmark of elegance and sophistication in the hospitality industry. The resort combines historic charm with modern luxury to offer guests an unforgettable experience. Known for its exceptional guest services, Eden Roc Miami Beach caters to a discerning clientele that expects nothing but the best in comfort, style, and hospitality.
As a member of the Eden Roc Miami Beach team, you join a prestigious hospitality brand committed to delivering unparalleled service and creating memorable experiences for every guest. The resort provides a dynamic and energetic work environment where collaboration, inclusion, and professionalism are paramount. Team members enjoy opportunities for career growth across various departments including front desk, housekeeping, food and beverage, spa services, and more. The property’s breathtaking ocean views, lavish amenities, and vibrant social scene create an inspiring atmosphere for employees to thrive and develop their careers.
The Concierge role at Eden Roc Miami Beach offers a unique opportunity to engage with guests by providing exceptional and personalized services. As a Concierge, you will act as a key resource, assisting with a wide range of guest requests such as restaurant reservations, transportation arrangements, and recommendations on local attractions. The position requires a friendly, outgoing, and hospitality-driven individual with excellent communication skills and a passion for creating positive guest experiences. The Concierge helps enhance the overall guest stay by offering knowledgeable guidance and tailored services, ensuring guests enjoy every aspect of their visit.
Working at Eden Roc Miami Beach means being part of a legacy of luxury hospitality managed by Davidson Hospitality Group, an award-winning company with a reputation for entrepreneurial management and outstanding service. Davidson Hospitality Group oversees numerous hotels, restaurants, and entertainment venues across the United States and partners with leading brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. This association provides staff members with a supportive and professional workplace culture that values individual contributions and career advancement.
The resort values its employees and supports their well-being through a comprehensive benefits package including multiple medical coverage options, dental and vision insurance, 24/7 telemedicine access, pet insurance, tuition reimbursement, paid time off, and 401K matching. Team members enjoy hotel discounts and a workplace culture that feels less like a job and more like a calling. Eden Roc Miami Beach and Davidson Hospitality Group are committed to equal employment opportunity and a drug-free workplace, promoting diversity and inclusiveness across all facets of operation.
This role offers a competitive starting salary based on experience and the chance to develop a fulfilling career in one of Miami Beach’s premier luxury resorts. Join Eden Roc Miami Beach as a Concierge and be part of a world-class team dedicated to delivering exceptional hospitality and creating unforgettable guest experiences.
As a member of the Eden Roc Miami Beach team, you join a prestigious hospitality brand committed to delivering unparalleled service and creating memorable experiences for every guest. The resort provides a dynamic and energetic work environment where collaboration, inclusion, and professionalism are paramount. Team members enjoy opportunities for career growth across various departments including front desk, housekeeping, food and beverage, spa services, and more. The property’s breathtaking ocean views, lavish amenities, and vibrant social scene create an inspiring atmosphere for employees to thrive and develop their careers.
The Concierge role at Eden Roc Miami Beach offers a unique opportunity to engage with guests by providing exceptional and personalized services. As a Concierge, you will act as a key resource, assisting with a wide range of guest requests such as restaurant reservations, transportation arrangements, and recommendations on local attractions. The position requires a friendly, outgoing, and hospitality-driven individual with excellent communication skills and a passion for creating positive guest experiences. The Concierge helps enhance the overall guest stay by offering knowledgeable guidance and tailored services, ensuring guests enjoy every aspect of their visit.
Working at Eden Roc Miami Beach means being part of a legacy of luxury hospitality managed by Davidson Hospitality Group, an award-winning company with a reputation for entrepreneurial management and outstanding service. Davidson Hospitality Group oversees numerous hotels, restaurants, and entertainment venues across the United States and partners with leading brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. This association provides staff members with a supportive and professional workplace culture that values individual contributions and career advancement.
The resort values its employees and supports their well-being through a comprehensive benefits package including multiple medical coverage options, dental and vision insurance, 24/7 telemedicine access, pet insurance, tuition reimbursement, paid time off, and 401K matching. Team members enjoy hotel discounts and a workplace culture that feels less like a job and more like a calling. Eden Roc Miami Beach and Davidson Hospitality Group are committed to equal employment opportunity and a drug-free workplace, promoting diversity and inclusiveness across all facets of operation.
This role offers a competitive starting salary based on experience and the chance to develop a fulfilling career in one of Miami Beach’s premier luxury resorts. Join Eden Roc Miami Beach as a Concierge and be part of a world-class team dedicated to delivering exceptional hospitality and creating unforgettable guest experiences.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in Microsoft Office and reservation systems
- Strong interpersonal skills
- Must pass pre-employment drug test and background check
Job Qualifications
- Previous experience in a customer service or hospitality role
- Excellent communication skills
- Strong problem-solving and interpersonal skills
- Knowledge of local attractions, restaurants, and transportation options
- Ability to multitask and prioritize guest requests
- Proficient in Microsoft Office and reservation systems
- Ability to work flexible hours including weekends and holidays
- Bilingual skills are a plus
Job Duties
- Assist guests with restaurant reservations
- Arrange transportation for guests
- Provide recommendations for local attractions
- Serve as a knowledgeable resource to guests
- Handle guest inquiries and requests promptly
- Coordinate with other hotel departments to fulfill guest needs
- Maintain up-to-date knowledge of hotel services and local area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
