Chick-fil-A Fashion Island Shopping Center Back of House Shift Leader
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $22.75 - $24.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexible scheduling
opportunities for professional growth
Job Description
Chick-fil-A Fashion Island Shopping Center is part of the renowned Chick-fil-A brand, a leading fast-food restaurant chain known for its exceptional customer service and high-quality chicken-based menu items. Chick-fil-A has established a reputation for fostering a positive dining experience by combining efficient service, a welcoming environment, and a strong commitment to food safety and cleanliness. Located in the bustling Fashion Island Shopping Center, this Chick-fil-A location serves a diverse and vibrant community, offering a dynamic workplace for individuals who thrive in fast-paced environments and are passionate about hospitality and teamwork.
The Back of House Shift Leader role at Chick-fil-A Fashion Island Shopping Center is an exciting opportunity for motivated and enthusiastic individuals to step into a leadership position within one of the most popular fast-food brands. This role is integral to the smooth operation of the restaurant, focusing on leading and supervising the Back of House team to ensure that every aspect of food preparation, safety, and service runs seamlessly during their shifts. The ideal candidate will demonstrate a strong hands-on leadership approach that embodies the core Chick-fil-A philosophy that no task is beneath anyone on the team. This emphasis on teamwork and proactive leadership helps foster an environment where employees feel supported, and customers receive the highest standard of food and service.
In this role, the Back of House Shift Leader is responsible for maintaining high standards of food safety and hygiene, adhering to both Chick-fil-A policies and local health regulations. This ensures that guests enjoy meals that are prepared safely and served in a clean, organized environment. Customer experience is paramount, and the Shift Leader will enforce excellence in customer service, making sure every visitor leaves with a memorable and positive impression of Chick-fil-A.
The position also includes overseeing shift operations, from managing inventory and restocking to facilities management and ensuring order accuracy. Shift Leaders are expected to coordinate activities efficiently to maintain an excellent speed of service that meets company standards. Training and developing team members is another key responsibility, contributing to both individual growth and overall team effectiveness. Leaders will play a vital role in motivating staff, providing constructive feedback, and recognizing the contributions of others to foster a positive, energetic workplace culture.
Candidates for this role should be prepared to work in a fast-paced environment with varying shifts, including nights, weekends, holidays, and particularly busy days such as Fridays and Saturdays. Chick-fil-A values the professional development of its employees and offers competitive pay, flexible scheduling, and opportunities for career advancement within the company. Whether you are seeking full-time work or part-time opportunities, this role can accommodate your needs and provide meaningful experience in a leadership capacity.
Joining Chick-fil-A Fashion Island Shopping Center means becoming part of a team that prioritizes integrity, respect, and community service. As a Back of House Shift Leader, you will contribute to maintaining the brand's stellar reputation while developing your own leadership skills in a supportive and energetic atmosphere. If you are passionate about leadership, food safety, customer service, and teamwork, this role offers an excellent platform to grow your career and make a difference every day.
The Back of House Shift Leader role at Chick-fil-A Fashion Island Shopping Center is an exciting opportunity for motivated and enthusiastic individuals to step into a leadership position within one of the most popular fast-food brands. This role is integral to the smooth operation of the restaurant, focusing on leading and supervising the Back of House team to ensure that every aspect of food preparation, safety, and service runs seamlessly during their shifts. The ideal candidate will demonstrate a strong hands-on leadership approach that embodies the core Chick-fil-A philosophy that no task is beneath anyone on the team. This emphasis on teamwork and proactive leadership helps foster an environment where employees feel supported, and customers receive the highest standard of food and service.
In this role, the Back of House Shift Leader is responsible for maintaining high standards of food safety and hygiene, adhering to both Chick-fil-A policies and local health regulations. This ensures that guests enjoy meals that are prepared safely and served in a clean, organized environment. Customer experience is paramount, and the Shift Leader will enforce excellence in customer service, making sure every visitor leaves with a memorable and positive impression of Chick-fil-A.
The position also includes overseeing shift operations, from managing inventory and restocking to facilities management and ensuring order accuracy. Shift Leaders are expected to coordinate activities efficiently to maintain an excellent speed of service that meets company standards. Training and developing team members is another key responsibility, contributing to both individual growth and overall team effectiveness. Leaders will play a vital role in motivating staff, providing constructive feedback, and recognizing the contributions of others to foster a positive, energetic workplace culture.
Candidates for this role should be prepared to work in a fast-paced environment with varying shifts, including nights, weekends, holidays, and particularly busy days such as Fridays and Saturdays. Chick-fil-A values the professional development of its employees and offers competitive pay, flexible scheduling, and opportunities for career advancement within the company. Whether you are seeking full-time work or part-time opportunities, this role can accommodate your needs and provide meaningful experience in a leadership capacity.
Joining Chick-fil-A Fashion Island Shopping Center means becoming part of a team that prioritizes integrity, respect, and community service. As a Back of House Shift Leader, you will contribute to maintaining the brand's stellar reputation while developing your own leadership skills in a supportive and energetic atmosphere. If you are passionate about leadership, food safety, customer service, and teamwork, this role offers an excellent platform to grow your career and make a difference every day.
Job Requirements
- High school diploma or equivalent
- Previous experience in a leadership role in the foodservice industry preferred
- Must be eligible to work in the United States
- Must have a reliable source of transportation
- Strong communication and interpersonal skills
- Full-time preferred, part-time ok
- Ability to work nights, weekends (Friday/Saturday) and holidays
- Ability to work in a fast-paced environment, maintain composure, and prioritize tasks
- Knowledge of food safety and health regulations
- Ability to handle customer complaints and resolve issues effectively
- Proficient in basic math skills
- Ability to lift heavy objects and stand/walk for extended periods
- Spanish fluency not required, but would be helpful
Job Qualifications
- High school diploma or equivalent
- Previous experience in a leadership role in the foodservice industry preferred
- Strong communication and interpersonal skills
- Ability to work nights, weekends and holidays
- Ability to work in a fast-paced environment, maintain composure, and prioritize tasks
- Knowledge of food safety and health regulations
- Ability to handle customer complaints and resolve issues effectively
- Proficient in basic math skills
- Ability to lift heavy objects and stand or walk for extended periods
- Spanish fluency not required, but would be helpful
Job Duties
- Supervise and lead a team of Back of House team members, ensuring they understand their roles, responsibilities, and providing guidance when needed
- Maintain high standards of food safety and cleanliness, adhering to Chick-fil-A policies and local health department guidelines
- Demonstrate and enforce excellent customer service, ensuring all guests receive a positive and memorable experience
- Oversee the smooth operation of the Back of House during assigned shifts, including facilities management, cleanliness focused, order accuracy, and maintaining an excellent speed of service
- Assist in training new team members on Chick-fil-A procedures, policies, and standards
- Monitor inventory levels, put truck orders away, anticipate needs before we run out, and ensure proper restocking of any necessary items
- Foster a positive work environment by motivating and encouraging team members, recognizing their contributions, and providing constructive feedback
- Ensure the restaurant is clean, organized, and visually appealing at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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