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Chick-fil-A - at First Street logo

Chick-fil-A Catering Sales Operations Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $50.00 - $70.00
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Work Schedule

Weekend Shifts
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Benefits

bonus
Paid Time Off
401k
Medical insurance
Dental Insurance
Vision Insurance
Leadership training and development
Career advancement opportunities
Free Employee Meals
Paid sick leave
scholarships

Job Description

Chick-fil-A is a leading name in the fast-food industry, recognized widely for its commitment to delivering exceptional food, beverages, and hospitality to its customers. Since its inception, Chick-fil-A has forged a reputation for high-quality service and customer satisfaction, amplified by a strong dedication to community engagement and positive workplace culture. Chick-fil-A at First Street proudly holds the distinction of being the first restaurant of its brand in the Bay Area, officially opening its doors in August 2012. Over the years, it has become a landmark for excellent dining experiences in this region, reflecting the company’s values and passion for both... Show More

Job Requirements

  • Minimum 2 years of relevant experience
  • excellent time management skills
  • ability to work under pressure
  • strong critical thinking and problem-solving abilities
  • good business acumen
  • excellent communication skills
  • leadership capabilities
  • innovative mindset
  • high attention to detail
  • self-motivated
  • ability to lift 20lb-50lbs
  • proficiency in additional languages is a plus
  • ServSafe Manager Certification
  • ability to work most Fridays and Saturdays
  • open availability during peak holiday seasons
  • willingness to perform hands-on restaurant duties

Job Qualifications

  • Minimum 2 years of experience in sales and marketing, event management, food and beverage or related professional area
  • excellent time management and ability to work under pressure
  • strong critical thinking and problem-solving skills
  • good business acumen with market intelligence
  • excellent communication and leadership skills
  • innovative and passionate about service excellence
  • high attention to detail, thoroughness and accuracy
  • self-motivated with ability to take initiative
  • strong ability to build relationships and collaborate effectively
  • proficiency in a language other than English is a plus
  • ServSafe Manager Certification

Job Duties

  • Oversee the Catering Sales Department and implement strategies
  • maintain focus on profitability of event engagements through appropriate planning and monitoring
  • generate revenue for events through prudent use of selling strategies and product presentation
  • manage event planning operations
  • coordinate and lead event management activity for high-profile customer groups
  • maintain focus on event satisfaction through interactions with customers and companies
  • provide support for recruiting, hiring, and coaching the catering team
  • ensure and provide exceptional customer service
  • manage sales and marketing strategies
  • lead sales and catering department teams
  • conduct human resources activities
  • demonstrate proficiency in social media platforms

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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