Chick-Fil-A Assistant General Manager

Plymouth, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $61,918.00 - $72,845.00

Work Schedule

Rotating Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career advancement opportunities

Disability insurance

Job Description

HMSHost is a renowned global hospitality company dedicated to providing exceptional service and memorable experiences. With a strong presence in the food and beverage industry, HMSHost operates a diverse portfolio of restaurants that range from quick-service restaurants (QSR) to casual dining establishments. The company prides itself on its commitment to earning the trust and loyalty of its team members by fostering a supportive work environment where employees feel valued, connected, and empowered to grow. HMSHost offers extensive training, competitive wages, robust benefits, and numerous opportunities for career advancement, making it an ideal place for professionals seeking long-term growth in hospitality management. The company culture promotes inclusivity and respects diversity, ensuring that every team member can contribute and thrive in a positive workspace. HMSHost employees are not just staff; they are ambassadors who help travelers feel good on the move, representing their cities with pride and professionalism.

The role of Assistant General Manager (AGM) at HMSHost involves assisting branch management in the tactical and operational execution of restaurant management activities. The AGM ensures that the restaurant is clean, well-staffed, and operates according to high standards. This role requires a hands-on leader who can manage daily activities, supervise associates, and ensure operational excellence. Responsibilities include completing opening and closing checklists, hiring and managing personnel, monitoring financial performance, guaranteeing compliance with safety and health regulations, and maintaining an appealing environment within the restaurant. The AGM works closely with the General Manager and other upper management to achieve business goals, manage staff schedules, and resolve issues that arise during shifts. This position requires flexibility to work varied shifts to cover peak business periods and ensure smooth operations at all times.

Earning between $61,918 and $72,845 annually, the Assistant General Manager position at HMSHost is classified as an exempt role under the Fair Labor Standards Act. This opportunity is perfect for someone with significant experience in food and beverage management, especially in casual dining or similar environments, who is ready to take on leadership responsibilities that impact team performance and customer satisfaction. The role demands strong communication skills, financial acumen to interpret and act on operational data, and the ability to enforce company policies effectively. HMSHost offers a robust benefits package and promotes a culture where safety, wellness, and inclusion are fundamental, making it a comprehensive and rewarding career choice for growth-minded hospitality professionals.

Job Requirements

Ability to work shifts during various operating days and hours each week
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards
Understanding of HACCP standards and procedures
Ability to manage scheduling and staff assignments
Capability to enforce company policies and resolve workplace issues
Flexibility to work varied and rotating schedules including openings, busy periods, and closings
Capacity to operate cash registers and handle cash according to company procedures

Job Qualifications

Minimum of 6 years food and beverage, cash handling, and customer service experience
Minimum of 4 years supervisory or lead experience in a casual dine restaurant or production kitchen
Ability to speak, read, and comprehend instructions, short correspondence, and policy documents
Comfortable conversing with customers
Knowledge of financial and operational data interpretation
Familiarity with health and safety standards
Strong leadership and interpersonal skills

Job Duties

Complete opening, daily and closing procedures/checklists in accordance with company policies and procedures
Assist the General Manager or Food & Beverage Multi Unit Manager I in managing day-to-day activities of associates within assigned restaurants
Interview job candidates and make hiring, advancement, termination or promotion decisions for associates
Promote HMSHost as an employer of choice within the local community
Read and understand financial and operational data to monitor progress towards goals and assign staff accordingly
Manage daily activities of associates to ensure high operational standards
Ensure compliance with diversity and inclusion philosophy
Use judgment to resolve customer and associate questions and refers complex issues to senior leaders
Ensure compliance with adult beverage policies and train staff accordingly
Assign work tasks, prepare schedules and ensure all shifts are covered
Ensure associates take mandated rest breaks and meal periods
Maintain clean, stocked and visually appealing display areas
Ensure all equipment is in good working order
Operate cash register and maintain cash security
Monitor wellness and safety procedures and report concerns
Perform health and safety activities according to guidelines
Place orders, receive goods, and process invoices
Maintain current contact information for all associates