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Chicagoland Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,000.00 - $69,000.00
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Work Schedule

Rotating Shifts
Weekend Shifts

Job Description

Chili's Grill & Bar is a renowned casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the decades, Chili's has cemented its reputation as a go-to destination for delicious Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. Known for its vibrant atmosphere and commitment to hospitality, Chili's focuses on delivering exceptional experiences for every Guest. The company prides itself on a culture built around service excellence, teamwork, and a passion for creating memorable dining moments. With a deep-rooted legacy in the casual dining industry, Chili's continues to innovate while honoring its traditions of great food and welcoming service.

The role of a Chili's Manager is a pivotal one, situated at the heart of this dynamic and customer-centric establishment. Managers at Chili's are not only responsible for operational success but also for fostering an environment where both Team Members and Guests feel valued and appreciated. This position requires a natural leader wired for hospitality, someone who thrives in a fast-paced setting where interpersonal connections and business acumen are equally important. The salary range for this role is competitive, offering between $64,000 and $69,000 annually, reflecting the level of responsibility and impact the Manager has within the restaurant.

As a Chili's Manager, you will be the driving force behind the guest experience, ensuring every visit exceeds expectations. This role involves leading by example, holding team members accountable to high operational and quality standards, and navigating challenges with humility and accountability. You will be instrumental in coaching your team, promoting open communication, and championing initiatives that enhance both employee performance and guest satisfaction. Beyond day-to-day operations, you will play a key role in controlling costs and driving financial results through effective use of Chili's systems and procedures.

Additionally, this position requires a hands-on approach to leadership — hiring, training, and developing team members so they can grow into larger roles within the restaurant. The role also emphasizes the importance of community engagement, encouraging managers to build relationships that extend beyond the restaurant walls. With a focus on safety, you will ensure that all food handling and sanitation standards are met consistently. The core cultural beliefs of Chili's — Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant — must be lived and breathed in everything you do. This exciting managerial role is ideal for those who are dependable, excel at multitasking, and thrive working collaboratively in a high-energy environment.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years managerial experience in the hospitality or restaurant industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Dependable team player
  • Ability to multitask effectively
  • Commitment to upholding food safety standards

Job Qualifications

  • High school diploma or equivalent
  • Proven leadership experience in a fast-paced hospitality or restaurant environment
  • Strong interpersonal and communication skills
  • Ability to manage and motivate a team
  • Experience with cost control and operational management
  • Knowledge of safe food handling procedures
  • Familiarity with Chili's culture and values

Job Duties

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs

Job Criteria

Experience

Mid Level (3-7 years)


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