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Chica (Server) AM

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $24,000.00 - $57,600.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive salary
Tips
Paid Time Off
Employee Discounts
Health Insurance
Dental Insurance
flexible scheduling

Job Description

Chica is a vibrant and dynamic restaurant known for its warm hospitality and exceptional service. The establishment prides itself on creating an inviting atmosphere where guests can enjoy memorable dining experiences. The restaurant values employees who are passionate about delivering excellent customer service and who possess the ability to engage with patrons in a friendly and informative manner. As part of a team-oriented environment, Chica encourages creativity in menu recommendations and emphasizes the importance of suggestive selling to enhance the guest experience and increase profitability.

The role of a Server, also known as Chica, is integral to maintaining the high standards of service the restaurant is known for. This position involves interacting with guests, providing guidance on menu offerings, and ensuring every guest leaves with a positive impression. Servers at Chica are expected to be quick, efficient, and capable of handling multiple tasks while maintaining a cheerful attitude. The job is ideal for individuals who thrive in fast-paced settings and enjoy being part of a collaborative team. The position may require adherence to specific image and costume guidelines to maintain the restaurant's brand and image. Servers are also involved in the promotion of events and specials, contributing to the business's overall success by enhancing guest goodwill and maximizing sales. Chica values employees who can think on their feet and resolve issues promptly to maintain smooth operations and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • previous experience as a server or in a related role preferred
  • ability to stand and walk for extended periods
  • availability to work evenings, weekends and holidays
  • must comply with all image and costume guidelines
  • ability to multitask and handle stressful situations effectively

Job Qualifications

  • Excellent communication and interpersonal skills
  • ability to work quickly and efficiently in a fast-paced environment
  • experience in customer service or hospitality preferred
  • knowledge of food and beverage service
  • strong problem-solving skills
  • positive attitude and team-oriented mindset
  • basic math skills for handling transactions

Job Duties

  • Adhering to all image and costume guidelines
  • interaction with and entertainment of guests
  • promotion of events and specials that promote the good will and profitability of the business
  • best in class service and hospitality, greeting guests, executing food and drink orders including taking the order, suggestive selling, ringing in the order, delivering food and drinks to the table, checking back for re-orders, pre-bussing, and settling the check properly
  • any other duty or responsibility that management may deem necessary

Job Criteria

Experience

Entry Level (1-2 years)


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