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Chica (Server) AM

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $24,000.00 - $57,600.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Meal allowance
Retirement Plan
Training and Development

Job Description

Chica is a vibrant and unique dining establishment known for providing an exceptional dining experience that combines great food with a lively atmosphere. As a server, you are integral to creating a memorable visit for every guest, fostering an environment where guests feel welcomed and valued. Our restaurant thrives on excellent hospitality and a commitment to customer satisfaction, which is why we seek individuals who can genuinely connect with our patrons and enhance their dining experience.

As a Chica Server, your primary role is to provide top-notch service that exceeds guest expectations. You will be responsible for engaging guests with a warm and friendly demeanor, guiding them through our menu offerings, and ensuring that each visit is personalized and enjoyable. Your ability to educate guests about the menu, suggest complementary items, and create a welcoming atmosphere is crucial to our success. The ideal candidate is quick-thinking, team-oriented, and passionate about hospitality, ensuring that service flows smoothly even during the busiest times. A strong focus on suggestive selling not only contributes to the guests’ experience but also supports the profitability of the business.

In addition to taking and delivering orders accurately, you will be expected to adhere strictly to the company’s image and costume standards, representing the brand with professionalism and style. Beyond serving, you will actively promote events and specials, helping to maintain the establishment’s dynamic and engaging reputation. Your role extends beyond typical serving duties, as you’ll also be involved in pre-bussing tables, handling the settlement of checks efficiently, and anticipating guest needs to remedy any issues promptly. Management values creativity and initiative, so your willingness to contribute ideas and handle responsibilities that arise is highly appreciated.

This position is ideal for someone who enjoys fast-paced, team-driven environments and is eager to expand their knowledge about food and beverage offerings. Your ability to think on your feet, solve problems as they occur, and maintain composure under pressure will serve you well in this role. Working at Chica offers an exciting opportunity to develop your hospitality skills and be part of a celebrated dining experience that guests look forward to returning to time and again.

Job Requirements

  • High school diploma or equivalent
  • previous experience in serving or customer service preferred
  • ability to stand for extended periods
  • excellent memory and multitasking abilities
  • strong problem-solving skills
  • flexibility to work evenings, weekends, and holidays
  • adherence to company image and costume guidelines

Job Qualifications

  • Proven experience in a hospitality or customer service role
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong team player
  • knowledge of food and beverage menus is a plus
  • ability to effectively suggest and upsell menu items

Job Duties

  • Adhering to all image and costume guidelines
  • interaction with and entertainment of guests
  • promotion of events and specials that promote the good will and profitability of the business
  • best in class service and hospitality, greeting guests, executing food and drink orders including taking the order, suggestive selling, ringing in the order, delivering food and drinks to the table, checking back for re-orders, pre-bussing, and settling the check properly
  • any other duty or responsibility that management may deem necessary

Job Criteria

Experience

Entry Level (1-2 years)


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