Job Overview
Compensation
Hourly
Range $10.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Work in a fun environment
Job Description
Chevys Fresh Mex is a vibrant restaurant chain dedicated to serving delicious fresh Mexican food made from scratch daily since 1986. Known for its lively atmosphere and commitment to quality, Chevys provides guests with a memorable dining experience filled with authentic flavors and festive vibes. Whether visitors come with friends or family, Chevys ensures a welcoming environment that invites celebration and enjoyment. The establishment prides itself not only on its food but also on delivering exceptional customer service which encourages repeat visits and fosters a strong community connection.
The role of the Host at Chevys Fresh Mex is critical in creating a positive first impression and ensuring a smooth and enjoyable dining experience for every guest. As a Host, you will greet guests enthusiastically with a genuine smile, guiding them to their tables while engaging in friendly small talk to set the tone for their visit. This position requires a dynamic personality and a positive attitude to generate excitement and create an inviting ambiance that encourages guests to return.
Responsibilities include managing the seating flow of guests by communicating efficiently with fellow host staff, accommodating special needs, and handling reservations with managerial approval. Attention to detail is essential as the Host visually observes guest cues, manages waiting lists, and makes servers aware of any special requests to ensure guest satisfaction. You will also assist in maintaining cleanliness and sanitation standards, including clearing and cleaning tables, sweeping floors, restocking restrooms, and refilling beverages.
Handling guest complaints professionally and in alignment with Chevys guidelines is a vital part of the role, ensuring that any issues are resolved promptly and courteously. The Host also contributes to the overall operational efficiency by completing opening and closing duties and performing tasks assigned by management. This position requires reliable transportation and applicants must be at least 16 years old. If you enjoy working in a fun and fast-paced environment where you can interact with people and contribute to creating a memorable dining experience, this is a great opportunity for you at Chevys Fresh Mex.
The role of the Host at Chevys Fresh Mex is critical in creating a positive first impression and ensuring a smooth and enjoyable dining experience for every guest. As a Host, you will greet guests enthusiastically with a genuine smile, guiding them to their tables while engaging in friendly small talk to set the tone for their visit. This position requires a dynamic personality and a positive attitude to generate excitement and create an inviting ambiance that encourages guests to return.
Responsibilities include managing the seating flow of guests by communicating efficiently with fellow host staff, accommodating special needs, and handling reservations with managerial approval. Attention to detail is essential as the Host visually observes guest cues, manages waiting lists, and makes servers aware of any special requests to ensure guest satisfaction. You will also assist in maintaining cleanliness and sanitation standards, including clearing and cleaning tables, sweeping floors, restocking restrooms, and refilling beverages.
Handling guest complaints professionally and in alignment with Chevys guidelines is a vital part of the role, ensuring that any issues are resolved promptly and courteously. The Host also contributes to the overall operational efficiency by completing opening and closing duties and performing tasks assigned by management. This position requires reliable transportation and applicants must be at least 16 years old. If you enjoy working in a fun and fast-paced environment where you can interact with people and contribute to creating a memorable dining experience, this is a great opportunity for you at Chevys Fresh Mex.
Job Requirements
- Must be at least 16 years old
- Must have reliable transportation
- Willingness to work flexible hours including evenings, weekends, and holidays
- Ability to stand for extended periods
- Ability to communicate effectively with guests and team members
- Basic reading and writing skills
- Ability to handle guest complaints professionally
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is an asset
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Friendly and approachable demeanor
- Basic knowledge of food safety and sanitation
- Ability to follow guidelines and procedures
- Reliable and punctual
- Team player with positive attitude
Job Duties
- Greet guests at the door with an enthusiastic attitude and a genuine smile
- Guide guests to an appropriate table making small talk along the way
- Generate fun and excitement through personality and positive attitude to encourage return visits
- Observe guests visually and respond to non-verbal cues
- Communicate with other Host staff to ensure continuous seating flow
- Record guest information when on a waiting list
- Manage reservations and parties with managerial approval
- Accommodate guests with special needs or elderly guests
- Provide crayons and kids’ menu to young children
- Inform servers of any special requests at tables
- Inquire with departing guests about their visit and invite them to return
- Handle guest complaints professionally following Chevys guidelines
- Clear, clean, and perform table maintenance as necessary
- Follow food safety, sanitation, and personal hygiene policies
- Refill beverages as needed
- Sweep and clean floors to maintain cleanliness
- Complete running, opening, and closing duties
- Clean and restock restrooms
- Perform various tasks delegated by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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