Chef/Kitchen Manager - Stehekin

Guest Services, Inc. is a premier hospitality management company and a National Park Service concessionaire founded in 1917. With over a century of experience, the company has earned a distinguished reputation for providing best-in-class service across a diverse range of client sites. These sites include luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation areas, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services takes immense pride in its dedication to excellence, ensuring that every customer interaction is met with professionalism and high-quality service. The company is also committed to fostering a diverse, equitable, and inclusive workplace, where all employees can bring their whole selves to work and thrive in their roles. As an Equal Opportunity employer, Guest Services guarantees fair employment opportunities and promotions without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The Food & Beverage Manager position at Guest Services is a critical leadership role responsible for overseeing all aspects of unit operations and floor management. This role includes managing food, beverage, equipment, and property to meet financial goals and support company initiatives. The manager is tasked with cultivating a cohesive team environment centered on exceptional customer service while directing and motivating the management team to perform at consistently high levels. Accountability, leadership, and strategic thinking are key qualities for success in this role, as these enable the manager to drive results that contribute to the overall success of the unit.

Responsibilities include planning, developing, and directing daily operations with a focus on forecasting and analyzing sales, labor, and profits to maintain compliance with budget standards. The manager will handle scheduling, supervision, recruiting, training, discipline, and overall staff management. They are also responsible for maintaining accurate accounting records, cash control, and managing the profit and loss statement. Acting as the company’s point of contact with clients, the Food & Beverage Manager resolves customer inquiries and complaints, ensuring a positive guest experience. Safety and sanitation standards must be maintained at all times to preserve the quality and reputation of the unit's services. This requires oversight of equipment upkeep, food production and handling, housekeeping, employee hygiene, and overall facility safety. The manager is also accountable for notifying the District Manager of any unusual events or safety concerns.

Effective communication and representation of the company in a professional manner with clients, guests, associates, and vendors form an essential part of the role. Physical requirements include being mobile within the unit, lifting, carrying, and pushing weights up to 50 lbs occasionally, and enduring temperature extremes typically found in indoor and outdoor settings. The ability to stand for the entire workday and navigate stairs regularly is necessary, as is proficiency in English for reading, writing, and verbal communication.

The position offers a competitive hourly wage of $32.00 and an opportunity to join a respected organization deeply invested in diversity, equity, and inclusion. Those interested in a dynamic management role within the hospitality industry will find Guest Services to be a rewarding employer with a commitment to the professional growth and development of its team members.