Chef - On Board Customer Service - 90348593 - Chicago

Amtrak, the national railroad passenger service, is a pioneering company dedicated to connecting businesses and communities across the United States through reliable, efficient, and safe rail transportation. With a workforce of over 20,000 diverse and energetic professionals, Amtrak plays a vital role in moving America’s workforce toward the future while honoring its rich heritage. The company is committed to excellence in customer service, safety, and operational effectiveness, driven by its core values of 'Do the Right Thing,' 'Excel Together,' and 'Put Customers First.' Amtrak’s culture places importance on building trust, accountability, effective communication, customer focus, and proactive safety and security. This emphasis on values and capabilities cultivates an inclusive workplace that embraces diversity of ideas, backgrounds, and perspectives, positioning Amtrak as a company ready for the future.

The role of Chef/Line Cook aboard Amtrak’s dining cars is integral to providing passengers with memorable culinary experiences during their journeys. This position requires the preparation of a wide variety of full-course meals freshly made in the kitchen onboard. The Chef/Line Cook must be skilled in efficient meal preparation, cooking, plating, and ensuring that all food items meet quality and safety standards, while also managing the handling, loading, unloading, and storage of food and service products. Attention to cleanliness is paramount, as the individual will be responsible for washing all utensils, pots, and pans and maintaining the cleanliness of the lower level of the car. This role demands dedication to FDA sanitation regulations and a customer-focused approach, aiming to deliver a superior dining experience consistent with Amtrak's high service standards.

This position offers competitive training pay starting at $21.00 per hour, with a raise to $29.27 per hour upon completion of training and opportunities for further increases as per the collective bargaining agreement. The role involves travel up to 100%, reflecting the dynamic and mobile nature of onboard dining service. Amtrak values its employees and offers a comprehensive benefits package including health, dental, and vision insurance; 401(k); rail pass privileges; wellness programs; and several financial and family support benefits. Candidates are required to pass a pre-employment background check, drug screening, and comply with Department of Transportation safety regulations. Amtrak is unequivocally an equal opportunity employer that fosters an inclusive environment free from discrimination. It encourages applicants who meet the qualifications to become part of a team dedicated to progressing America’s railroad and achieving professional growth in a respected, rewarding career.